# Bali (Somfy) ZWave Remote for blinds shows as unknown Zwave Device **URL:** \ **Category:** Installation\ **Tags:** zwave1, somfy, bali\ **Created:** [March 15, 2022, 4:12pm UTC](https://community.openhab.org/t/bali-somfy-zwave-remote-for-blinds-shows-as-unknown-zwave-device/134242 "2022-03-15T16:12:28Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![tommycw10](https://community.openhab.org/letter_avatar_proxy/v4/letter/t/4491bb/32.png) [@tommycw10](https://community.openhab.org/u/tommycw10)\ **Post date:** [March 15, 2022, 4:12pm UTC](https://community.openhab.org/t/bali-somfy-zwave-remote-for-blinds-shows-as-unknown-zwave-device/134242/1 "2022-03-15T16:12:28Z")
Hello, I recently bought some Bali ZWave roller blinds which are working very well with my OH system. The remote that these came with is branded Bali as well, but on the back is shows as Somfy. I’ve included it into my ZWave network with OH3, but it shows as an unknown device and has no channels. Does anyone know how to get this device properly recognized? For reference, I am referring to the “Plus Remote” here: > **[bali-motorization-owners-manual-autoview.pdf](https://www.baliblinds.com/globalassets/3.-documents/installation-instructions/bali-motorization-owners-manual-autoview.pdf)** > > 2.83 MB ![image](https://community-openhab-org.s3.dualstack.eu-central-1.amazonaws.com/original/3X/d/1/d1a58478bcfe186675edd99ed3b169912ec6d94c.png) ---
**Author:** ![apella12](https://community.openhab.org/user_avatar/community.openhab.org/apella12/32/117154_2.png) [@apella12](https://community.openhab.org/u/apella12)\ **Post date:** [March 15, 2022, 7:25pm UTC](https://community.openhab.org/t/bali-somfy-zwave-remote-for-blinds-shows-as-unknown-zwave-device/134242/2 "2022-03-15T19:25:06Z")
> [@tommycw10](#): > > Does anyone know how to get this device properly recognized? It will have to be added to the Zwave database. I think I found the [standard version](https://opensmarthouse.org/zwavedatabase/585), but do not see the Plus. The instructions are in the [Userguide](https://opensmarthouse.org/blog/zwave_device_database_guide) Bob ---
**Author:** ![tommycw10](https://community.openhab.org/letter_avatar_proxy/v4/letter/t/4491bb/32.png) [@tommycw10](https://community.openhab.org/u/tommycw10)\ **Post date:** [March 19, 2022, 6:10pm UTC](https://community.openhab.org/t/bali-somfy-zwave-remote-for-blinds-shows-as-unknown-zwave-device/134242/3 "2022-03-19T18:10:12Z")
So, I’m trying to use the guide to add this remote, but I don’t have an XML for this node in $userdata/zwave The item is node35: ```auto /var/lib/openhab/zwave $ ls network_ff9ea1e8 __node_10.xml network_ff9ea1e8__ node_16.xml network_ff9ea1e8 __node_22.xml network_ff9ea1e8__ node_30.xml network_ff9ea1e8__node_4.xml network_ff9ea1e8 __node_11.xml network_ff9ea1e8__ node_17.xml network_ff9ea1e8 __node_23.xml network_ff9ea1e8__ node_31.xml network_ff9ea1e8__node_6.xml network_ff9ea1e8 __node_12.xml network_ff9ea1e8__ node_19.xml network_ff9ea1e8 __node_24.xml network_ff9ea1e8__ node_32.xml network_ff9ea1e8__node_9.xml network_ff9ea1e8 __node_13.xml network_ff9ea1e8__ node_1.xml network_ff9ea1e8 __node_25.xml network_ff9ea1e8__ node_33.xml network_ff9ea1e8 __node_14.xml network_ff9ea1e8__ node_20.xml network_ff9ea1e8 __node_28.xml network_ff9ea1e8__ node_34.xml network_ff9ea1e8 __node_15.xml network_ff9ea1e8__ node_21.xml network_ff9ea1e8 __node_2.xml network_ff9ea1e8__ node_3.xml ``` @apella12 - is there something I need to do to get an XML file for this node to upload? ---
**Author:** ![apella12](https://community.openhab.org/user_avatar/community.openhab.org/apella12/32/117154_2.png) [@apella12](https://community.openhab.org/u/apella12)\ **Post date:** [March 19, 2022, 6:55pm UTC](https://community.openhab.org/t/bali-somfy-zwave-remote-for-blinds-shows-as-unknown-zwave-device/134242/4 "2022-03-19T18:55:05Z")
It should be there. The only thing that looks a little odd is that UID of the device is not the same as the others. Was this “paired” via the UI–\>Zwave–\> Scan?. Bob ---
**Author:** ![tommycw10](https://community.openhab.org/letter_avatar_proxy/v4/letter/t/4491bb/32.png) [@tommycw10](https://community.openhab.org/u/tommycw10)\ **Post date:** [March 22, 2022, 2:23pm UTC](https://community.openhab.org/t/bali-somfy-zwave-remote-for-blinds-shows-as-unknown-zwave-device/134242/5 "2022-03-22T14:23:01Z")
@apella12 Yeah, I did include it into my Z-Wave system (per the user manual) by taping the button on the remote and scanning with OH via: OH Main UI → Things → + → Z-Wave Binding → Scan. To see if there was some kind of issue with the first time I added this remote, I excluded it and reincluded it into the Z-Wave system. So it moved from node 35 to node 36, but I have the same issue, it shows in the UI, but there is no .xml generated in the file system for my to use to add this device to the ZWave data base: ![image](https://community-openhab-org.s3.dualstack.eu-central-1.amazonaws.com/original/3X/5/a/5a49ad45b88e3a85783899f9b9bd6553c0e064b8.png) ```auto openhabian@opi:~ $ cd $OPENHAB_USERDATA/zwave openhabian@opi:/var/lib/openhab/zwave $ ls -al total 460 drwxrwsr-x 2 openhab openhab 4096 Mar 19 15:04 . drwxrwsr-x 19 openhab openhab 4096 Jan 31 18:51 .. -rw-rw-r-- 1 openhab openhab 15043 Mar 22 02:50 network_ff9ea1e8__node_10.xml -rw-rw-r-- 1 openhab openhab 15332 Mar 22 02:36 network_ff9ea1e8__node_11.xml -rw-rw-r-- 1 openhab openhab 16682 Mar 22 02:36 network_ff9ea1e8__node_12.xml -rw-rw-r-- 1 openhab openhab 15357 Mar 22 02:50 network_ff9ea1e8__node_13.xml -rw-rw-r-- 1 openhab openhab 15596 Mar 22 02:31 network_ff9ea1e8__node_14.xml -rw-rw-r-- 1 openhab openhab 10271 Mar 22 02:50 network_ff9ea1e8__node_15.xml -rw-rw-r-- 1 openhab openhab 13436 Mar 22 03:42 network_ff9ea1e8__node_16.xml -rw-rw-r-- 1 openhab openhab 18239 Mar 22 02:50 network_ff9ea1e8__node_17.xml -rw-rw-r-- 1 openhab openhab 26481 Mar 22 02:50 network_ff9ea1e8__node_19.xml -rw-rw-r-- 1 openhab openhab 2154 Mar 22 04:23 network_ff9ea1e8__node_1.xml -rw-rw-r-- 1 openhab openhab 9906 Mar 22 04:29 network_ff9ea1e8__node_20.xml -rw-rw-r-- 1 openhab openhab 10194 Mar 22 05:55 network_ff9ea1e8__node_21.xml -rw-r--r-- 1 openhab openhab 24162 Mar 22 02:25 network_ff9ea1e8__node_22.xml -rw-rw-r-- 1 openhab openhab 26540 Mar 22 02:50 network_ff9ea1e8__node_23.xml -rw-r--r-- 1 openhab openhab 2069 Mar 21 02:43 network_ff9ea1e8__node_24.xml -rw-rw-r-- 1 openhab openhab 10157 Mar 22 02:28 network_ff9ea1e8__node_25.xml -rw-r--r-- 1 openhab openhab 33536 Mar 22 04:29 network_ff9ea1e8__node_28.xml -rw-rw-r-- 1 openhab openhab 14280 Mar 22 03:58 network_ff9ea1e8__node_2.xml -rw-r--r-- 1 openhab openhab 29614 Mar 22 02:28 network_ff9ea1e8__node_30.xml -rw-r--r-- 1 openhab openhab 8081 Mar 22 02:50 network_ff9ea1e8__node_31.xml -rw-r--r-- 1 openhab openhab 8134 Mar 22 02:28 network_ff9ea1e8__node_32.xml -rw-r--r-- 1 openhab openhab 8168 Mar 22 02:40 network_ff9ea1e8__node_33.xml -rw-r--r-- 1 openhab openhab 8116 Mar 22 02:50 network_ff9ea1e8__node_34.xml -rw-rw-r-- 1 openhab openhab 15141 Mar 22 03:38 network_ff9ea1e8__node_3.xml -rw-rw-r-- 1 openhab openhab 14898 Mar 22 05:16 network_ff9ea1e8__node_4.xml -rw-rw-r-- 1 openhab openhab 15816 Mar 22 02:50 network_ff9ea1e8__node_6.xml -rw-rw-r-- 1 openhab openhab 28813 Mar 22 04:02 network_ff9ea1e8__node_9.xml ``` Is there some feature I need to turn on to get devices that have no database entries to give .xmls? Any thing else I should try to debug why I’m not getting an xml? ---
**Author:** ![jswim788](https://community.openhab.org/user_avatar/community.openhab.org/jswim788/32/36341_2.png) [@jswim788](https://community.openhab.org/u/jswim788)\ **Post date:** [March 22, 2022, 6:08pm UTC](https://community.openhab.org/t/bali-somfy-zwave-remote-for-blinds-shows-as-unknown-zwave-device/134242/6 "2022-03-22T18:08:11Z")
> [@tommycw10](#): > > I have the same issue, it shows in the UI, but there is no .xml generated in the file system for my to use to add this device to the ZWave data base How long did you wait? I hit this problem before (with a different new Zwave device) and it was because I wasn’t patient enough. I don’t know how long you have to wait, but the .xml is not written instantly. I checked in the morning after not seeing it the prior evening and it was there. I can’t tell you if you need to wait minutes or hours, but I can say that it is definitely not instant to write out to the file system. ---
**Author:** ![apella12](https://community.openhab.org/user_avatar/community.openhab.org/apella12/32/117154_2.png) [@apella12](https://community.openhab.org/u/apella12)\ **Post date:** [March 22, 2022, 6:20pm UTC](https://community.openhab.org/t/bali-somfy-zwave-remote-for-blinds-shows-as-unknown-zwave-device/134242/7 "2022-03-22T18:20:00Z")
I would look closely at the Standard version in the database compared to your Plus manual and do one of two things. 1) If there is no discernable difference just modify that one to include 4252:5A31. 2) If there are differences, use the icon to download the OH2 XML. Change the device name to include “plus”, change the numbers to be just 4252:5A31 (and any obvious small changes). Then use that XML for the basis of your new device. After that is loaded, make the changes in parameters and endpoints, etc. to align with your “plus” device. I have never done this, but I think it should work. Bob ---
**Author:** ![tommycw10](https://community.openhab.org/letter_avatar_proxy/v4/letter/t/4491bb/32.png) [@tommycw10](https://community.openhab.org/u/tommycw10)\ **Post date:** [March 22, 2022, 6:43pm UTC](https://community.openhab.org/t/bali-somfy-zwave-remote-for-blinds-shows-as-unknown-zwave-device/134242/8 "2022-03-22T18:43:42Z")
@jswim788 Thanks for the feedback. The first time I waited several days. Then I excluded it and re-included it and several hours later I still have no xml.