Connection to MyOpenHAB broken

TheJM · January 21, 2021, 2:58pm

hey guys, is MyOpenHAB down again? I am getting these messages in my logs:

2021-01-21 09:55:59.562 [ERROR] [io.openhabcloud.internal.CloudClient] - Error connecting to the openHAB Cloud instance: {}

io.socket.engineio.client.EngineIOException: xhr poll error

at io.socket.engineio.client.Transport.onError(Transport.java:63) [bundleFile:?]

at io.socket.engineio.client.transports.PollingXHR.access$100(PollingXHR.java:26) [bundleFile:?]

at io.socket.engineio.client.transports.PollingXHR$6$1.run(PollingXHR.java:140) [bundleFile:?]

at io.socket.thread.EventThread$2.run(EventThread.java:80) [bundleFile:?]

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_252]

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_252]

at java.lang.Thread.run(Thread.java:748) [?:1.8.0_252]

Caused by: java.io.IOException: 502

at io.socket.engineio.client.transports.PollingXHR$Request$1.onResponse(PollingXHR.java:234) ~[?:?]

at okhttp3.RealCall$AsyncCall.execute(RealCall.java:141) ~[?:?]

at okhttp3.internal.NamedRunnable.run(NamedRunnable.java:32) ~[?:?]

… 3 more

2021-01-21 09:55:59.565 [INFO ] [io.openhabcloud.internal.CloudClient] - Disconnected from the openHAB Cloud service (UUID = xxxxxxxxxxxxxxxx, base URL = http://localhost:8080)

and this:

A connection to https://myopenhab.org/ was leaked. Did you forget to close a response body? To see where this was allocated, set the OkHttpClient logger level to FINE: Logger.getLogger(OkHttpClient.class.getName()).setLevel(Level.FINE)

and I can’t load my sitemap from MyOpenHAB

EDIT: adding more logs. also, rebooting OpenHAB didnt solve the problem

2021-01-21 09:58:45.298 [ERROR] [io.openhabcloud.internal.CloudClient] - Error connecting to the openHAB Cloud instance: {}

io.socket.engineio.client.EngineIOException: xhr poll error

at io.socket.engineio.client.Transport.onError(Transport.java:63) [bundleFile:?]

at io.socket.engineio.client.transports.PollingXHR.access$100(PollingXHR.java:26) [bundleFile:?]

at io.socket.engineio.client.transports.PollingXHR$6$1.run(PollingXHR.java:140) [bundleFile:?]

at io.socket.thread.EventThread$2.run(EventThread.java:80) [bundleFile:?]

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_252]

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_252]

at java.lang.Thread.run(Thread.java:748) [?:1.8.0_252]

Caused by: java.net.SocketTimeoutException: timeout

at okio.Okio$4.newTimeoutException(Okio.java:230) ~[?:?]

at okio.AsyncTimeout.exit(AsyncTimeout.java:285) ~[?:?]

at okio.AsyncTimeout$2.read(AsyncTimeout.java:241) ~[?:?]

at okio.RealBufferedSource.indexOf(RealBufferedSource.java:345) ~[?:?]

at okio.RealBufferedSource.readUtf8LineStrict(RealBufferedSource.java:217) ~[?:?]

at okio.RealBufferedSource.readUtf8LineStrict(RealBufferedSource.java:211) ~[?:?]

at okhttp3.internal.http1.Http1Codec.readResponseHeaders(Http1Codec.java:189) ~[?:?]

at okhttp3.internal.http.CallServerInterceptor.intercept(CallServerInterceptor.java:75) ~[?:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:92) ~[?:?]

at okhttp3.internal.connection.ConnectInterceptor.intercept(ConnectInterceptor.java:45) ~[?:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:92) ~[?:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:67) ~[?:?]

at okhttp3.internal.cache.CacheInterceptor.intercept(CacheInterceptor.java:93) ~[?:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:92) ~[?:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:67) ~[?:?]

at okhttp3.internal.http.BridgeInterceptor.intercept(BridgeInterceptor.java:93) ~[?:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:92) ~[?:?]

at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(RetryAndFollowUpInterceptor.java:120) ~[?:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:92) ~[?:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:67) ~[?:?]

at okhttp3.RealCall.getResponseWithInterceptorChain(RealCall.java:185) ~[?:?]

at okhttp3.RealCall$AsyncCall.execute(RealCall.java:135) ~[?:?]

at okhttp3.internal.NamedRunnable.run(NamedRunnable.java:32) ~[?:?]

… 3 more

Caused by: java.net.SocketTimeoutException: Read timed out

at java.net.SocketInputStream.socketRead0(Native Method) ~[?:1.8.0_252]

at java.net.SocketInputStream.socketRead(SocketInputStream.java:116) ~[?:1.8.0_252]

at java.net.SocketInputStream.read(SocketInputStream.java:171) ~[?:1.8.0_252]

at java.net.SocketInputStream.read(SocketInputStream.java:141) ~[?:1.8.0_252]

at sun.security.ssl.InputRecord.readFully(InputRecord.java:465) ~[?:1.8.0_252]

at sun.security.ssl.InputRecord.read(InputRecord.java:503) ~[?:1.8.0_252]

at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:990) ~[?:1.8.0_252]

at sun.security.ssl.SSLSocketImpl.readDataRecord(SSLSocketImpl.java:948) ~[?:1.8.0_252]

at sun.security.ssl.AppInputStream.read(AppInputStream.java:105) ~[?:1.8.0_252]

at okio.Okio$2.read(Okio.java:139) ~[?:?]

at okio.AsyncTimeout$2.read(AsyncTimeout.java:237) ~[?:?]

at okio.RealBufferedSource.indexOf(RealBufferedSource.java:345) ~[?:?]

at okio.RealBufferedSource.readUtf8LineStrict(RealBufferedSource.java:217) ~[?:?]

at okio.RealBufferedSource.readUtf8LineStrict(RealBufferedSource.java:211) ~[?:?]

at okhttp3.internal.http1.Http1Codec.readResponseHeaders(Http1Codec.java:189) ~[?:?]

at okhttp3.internal.http.CallServerInterceptor.intercept(CallServerInterceptor.java:75) ~[?:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:92) ~[?:?]

at okhttp3.internal.connection.ConnectInterceptor.intercept(ConnectInterceptor.java:45) ~[?:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:92) ~[?:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:67) ~[?:?]

at okhttp3.internal.cache.CacheInterceptor.intercept(CacheInterceptor.java:93) ~[?:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:92) ~[?:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:67) ~[?:?]

at okhttp3.internal.http.BridgeInterceptor.intercept(BridgeInterceptor.java:93) ~[?:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:92) ~[?:?]

at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(RetryAndFollowUpInterceptor.java:120) ~[?:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:92) ~[?:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:67) ~[?:?]

at okhttp3.RealCall.getResponseWithInterceptorChain(RealCall.java:185) ~[?:?]

at okhttp3.RealCall$AsyncCall.execute(RealCall.java:135) ~[?:?]

at okhttp3.internal.NamedRunnable.run(NamedRunnable.java:32) ~[?:?]

… 3 more

2021-01-21 09:58:45.302 [INFO ] [io.openhabcloud.internal.CloudClient] - Disconnected from the openHAB Cloud service (UUID = xxxxxxxxxxxxxxx, base URL = http://localhost:8080)

RalphSester · January 21, 2021, 3:13pm

Me too…!

@digitaldan …do you know something about the problem?

opus · January 21, 2021, 3:14pm

According http://status.openhab.org/ 9 minutes in the last 7 days.

salexes · January 21, 2021, 3:16pm

You can see the current status here:

http://status.openhab.org/check/359410

TheJM · January 21, 2021, 3:21pm

ya I looked at that and I know it says its up but looks like @RalphSester and I have the same issue.

digitaldan · January 21, 2021, 3:24pm

Yes, our hosting provider is doing maintenance work, sounds like its not going as planned

Update - The maintenance is still in progress however we have experienced some packet loss and are working to resolve this as quickly as possible.
Jan 21, 15:01 UTC

TheJM · January 21, 2021, 3:26pm

Thanks for the update! I’m just glad I didnt screw something up on my OpenHAB instance.

TheJM · January 21, 2021, 3:44pm

can you let me know when you are back up and running? I’ll do the same.

cawhitehurst · January 21, 2021, 4:14pm

Linode is showing all green now and it’s back up for me.

sintei · January 21, 2021, 4:16pm

EDIT: Came online now. check!

blannoy · January 21, 2021, 4:30pm

I’m still getting errors

2021-01-21 17:27:45.010 [ERROR] [io.openhabcloud.internal.CloudClient] - Error connecting to the openHAB Cloud instance: pool destroyed
2021-01-21 17:27:45.099 [ERROR] [io.openhabcloud.internal.CloudClient] - Error connecting to the openHAB Cloud instance: {}
io.socket.engineio.client.EngineIOException: xhr poll error
Caused by: java.io.IOException: 502

digitaldan · January 21, 2021, 4:35pm

It will take some time for everyone to connect back to our clusters, I will be monitoring it for the next few hours.

bf8392 · January 21, 2021, 4:50pm

Will it come back online by itself, or do I have to do something? Or should I just leave it alone (mine is not online)

homer66 · January 21, 2021, 5:23pm

I have 3 OpenHAB Servers, 2 offline 1 online.

2021-01-21 18:20:13.872 [INFO ] [io.openhabcloud.internal.CloudClient] - Shutting down openHAB Cloud service connection

2021-01-21 18:20:14.194 [ERROR] [io.openhabcloud.internal.CloudClient] - Socket.IO error: pool destroyed

Blonder01 · January 21, 2021, 6:37pm

I installed OH3 on 17.01.2021. Since this day myopenhab works without any problems and it works with the app at ios und android.
Since today 17:06 myopenhab doesn´t connect.
Did any one have the same problems

shorty707 · January 21, 2021, 6:41pm

Mine is also offline since Few hours

rpwong · January 21, 2021, 6:44pm

Folks, please read all of the recent posts. As Dan said, it takes awhile for myopenhab to catch up for all of the users after service returns. Leave it alone and your system should reconnect. Don’t make any changes to your settings.

digitaldan · January 21, 2021, 6:49pm

If you are still stuck offline, restart the cloud binding, or alternatively restart the openHAB process.

dafdegiraf · January 21, 2021, 6:52pm

Restarted
2021-01-21 19:51:42.474 [ERROR] [io.openhabcloud.internal.CloudClient] - Error connecting to the openHAB Cloud instance

2021-01-21 20:01:33.466 [WARN ] [ore.io.rest.auth.internal.AuthFilter] - Unauthorized API request: Invalid Basic authentication credentials

TheJM · January 21, 2021, 7:18pm

I restarted my instance and don’t see any bad logs but It’s is still saying offline.

EDIT: To be clear, my instance came back online for a little bit where i was able to access my sitemaps and paper UI, etc from MyOpenHAB at around 11AM EST but now its back offline. when i go to MyOpenHAB.org, it has the red OFFLINE bar at the top of the screen.