Hello,
I’m using the OH3 I’ve added the Ember EM35x Coordinator and changed the channel to 15.
I put the valve in reset mode witha blinking “M” and then started the scan.
I can see on the screen of the valve that the connection is made (no more a blinking antenna) and hear the valve going into initialization but it goes back to the blinking “M” and in OH I see this status: OFFLINE - HANDLER_INITIALIZING_ERROR No supported clusters found.
I also tried OH2 with the same configuration and get the same result.
Since it’s a zigbee 3.0 device, I’ve tried using the install code, but still no success.
I need a little help to troubleshoot further.
- Platform information:
- Hardware: Raspberry Pi 4 8Go
- OS: Raspberry Pi Os
- Java Runtime Environment: 11
- openHAB version: 2.5.x and 3.0.0.M1
2020-11-02 18:39:24.498 [DEBUG] [transaction.ZigBeeTransactionManager] - 2F61/1: Sending ZigBeeTransaction [ieeeAddress=14B457FFFEBAE11A queueTime=5, state=WAITING, sendCnt=0, command=ReadAttributesCommand [Thermostat: 0000/0 -> 2F61/1, cluster=0201, TID=26, identifiers=[1]]]
2020-11-02 18:39:24.500 [DEBUG] [transaction.ZigBeeTransactionManager] - transactionListenerAdded: 1 outstanding
2020-11-02 18:39:24.502 [DEBUG] [tsystems.zigbee.ZigBeeNetworkManager] - TX CMD: ReadAttributesCommand [Thermostat: 0000/0 -> 2F61/1, cluster=0201, TID=26, identifiers=[1]]
2020-11-02 18:39:24.504 [DEBUG] [tsystems.zigbee.ZigBeeNetworkManager] - TX ZCL: ZclHeader [frameType=ENTIRE_PROFILE_COMMAND, manufacturerSpecific=false, direction=CLIENT_TO_SERVER, disableDefaultResponse=false, manufacturerCode=0, sequenceNumber=38, commandId=0]
2020-11-02 18:39:24.506 [DEBUG] [tsystems.zigbee.ZigBeeNetworkManager] - TX APS: ZigBeeApsFrame [sourceAddress=0000/1, destinationAddress=2F61/1, profile=0104, cluster=0201, addressMode=DEVICE, radius=8, apsSecurity=false, ackRequest=true, apsCounter=3F, rssi=–, lqi=–, payload=00 26 00 01 00]
2020-11-02 18:39:24.516 [DEBUG] [zigbee.dongle.ember.ZigBeeDongleEzsp] - RX EZSP: EzspSendUnicastResponse [networkId=0, status=EMBER_SUCCESS, sequence=AA]
2020-11-02 18:39:29.319 [DEBUG] [zigbee.dongle.ember.ZigBeeDongleEzsp] - RX EZSP: EzspMessageSentHandler [networkId=0, type=EMBER_OUTGOING_DIRECT, indexOrDestination=2F61, apsFrame=EmberApsFrame [profileId=0104, clusterId=0201, sourceEndpoint=1, destinationEndpoint=1, options=[EMBER_APS_OPTION_RETRY, EMBER_APS_OPTION_ENABLE_ADDRESS_DISCOVERY], groupId=0, sequence=AA], messageTag=26, status=EMBER_DELIVERY_FAILED, messageContents=]
2020-11-02 18:39:29.321 [DEBUG] [tsystems.zigbee.ZigBeeNetworkManager] - RX STA: msgTag=26 state=RX_NAK
2020-11-02 18:39:29.323 [DEBUG] [transaction.ZigBeeTransactionManager] - notifyTransactionProgress: TID=26, state=RX_NAK, outstanding=1
2020-11-02 18:39:29.325 [DEBUG] [transaction.ZigBeeTransactionManager] - Transaction complete: ZigBeeTransaction [ieeeAddress=14B457FFFEBAE11A queueTime=4832, state=FAILED, sendCnt=1, command=ReadAttributesCommand [Thermostat: 0000/0 -> 2F61/1, cluster=0201, TID=26, identifiers=[1]]]
2020-11-02 18:39:29.327 [DEBUG] [transaction.ZigBeeTransactionManager] - transactionListenerRemoved: 0 outstanding
2020-11-02 18:39:29.329 [DEBUG] [e.transaction.ZigBeeTransactionQueue] - 14B457FFFEBAE11A: transactionComplete, state=FAILED, outstanding=0
2020-11-02 18:39:29.331 [DEBUG] [e.transaction.ZigBeeTransactionQueue] - 14B457FFFEBAE11A: Added transaction to queue, len=1, transaction=ZigBeeTransaction [ieeeAddress=14B457FFFEBAE11A queueTime=4838, state=WAITING, sendCnt=1, command=ReadAttributesCommand [Thermostat: 0000/0 -> 2F61/1, cluster=0201, TID=26, identifiers=[1]]]
2020-11-02 18:39:29.333 [DEBUG] [transaction.ZigBeeTransactionManager] - Transaction Manager: Send Next transaction. outstandingTransactions=0, outstandingQueues=1, sleepy=0/3
2020-11-02 18:39:29.336 [DEBUG] [transaction.ZigBeeTransactionManager] - 2F61/1: Sending ZigBeeTransaction [ieeeAddress=14B457FFFEBAE11A queueTime=4842, state=WAITING, sendCnt=1, command=ReadAttributesCommand [Thermostat: 0000/0 -> 2F61/1, cluster=0201, TID=26, identifiers=[1]]]
2020-11-02 18:39:29.338 [DEBUG] [transaction.ZigBeeTransactionManager] - transactionListenerAdded: 1 outstanding
2020-11-02 18:39:29.340 [DEBUG] [tsystems.zigbee.ZigBeeNetworkManager] - TX CMD: ReadAttributesCommand [Thermostat: 0000/0 -> 2F61/1, cluster=0201, TID=26, identifiers=[1]]
2020-11-02 18:39:29.342 [DEBUG] [tsystems.zigbee.ZigBeeNetworkManager] - TX ZCL: ZclHeader [frameType=ENTIRE_PROFILE_COMMAND, manufacturerSpecific=false, direction=CLIENT_TO_SERVER, disableDefaultResponse=false, manufacturerCode=0, sequenceNumber=38, commandId=0]
2020-11-02 18:39:29.343 [DEBUG] [tsystems.zigbee.ZigBeeNetworkManager] - TX APS: ZigBeeApsFrame [sourceAddress=0000/1, destinationAddress=2F61/1, profile=0104, cluster=0201, addressMode=DEVICE, radius=8, apsSecurity=false, ackRequest=true, apsCounter=40, rssi=–, lqi=–, payload=00 26 00 01 00]
2020-11-02 18:39:29.345 [DEBUG] [zigbee.transaction.ZigBeeTransaction] - Transaction state changed: nwk=2F61, TID=26, event=RX_NAK, state=DISPATCHED
2020-11-02 18:39:29.353 [DEBUG] [zigbee.dongle.ember.ZigBeeDongleEzsp] - RX EZSP: EzspSendUnicastResponse [networkId=0, status=EMBER_SUCCESS, sequence=AB]
2020-11-02 18:39:34.157 [DEBUG] [zigbee.dongle.ember.ZigBeeDongleEzsp] - RX EZSP: EzspMessageSentHandler [networkId=0, type=EMBER_OUTGOING_DIRECT, indexOrDestination=2F61, apsFrame=EmberApsFrame [profileId=0104, clusterId=0201, sourceEndpoint=1, destinationEndpoint=1, options=[EMBER_APS_OPTION_RETRY, EMBER_APS_OPTION_ENABLE_ADDRESS_DISCOVERY], groupId=0, sequence=AB], messageTag=26, status=EMBER_DELIVERY_FAILED, messageContents=]
2020-11-02 18:39:34.159 [DEBUG] [tsystems.zigbee.ZigBeeNetworkManager] - RX STA: msgTag=26 state=RX_NAK
2020-11-02 18:39:34.161 [DEBUG] [transaction.ZigBeeTransactionManager] - notifyTransactionProgress: TID=26, state=RX_NAK, outstanding=1
2020-11-02 18:39:34.164 [DEBUG] [transaction.ZigBeeTransactionManager] - Transaction complete: ZigBeeTransaction [ieeeAddress=14B457FFFEBAE11A queueTime=9670, state=FAILED, sendCnt=2, command=ReadAttributesCommand [Thermostat: 0000/0 -> 2F61/1, cluster=0201, TID=26, identifiers=[1]]]
2020-11-02 18:39:34.165 [DEBUG] [transaction.ZigBeeTransactionManager] - transactionListenerRemoved: 0 outstanding
2020-11-02 18:39:34.167 [DEBUG] [e.transaction.ZigBeeTransactionQueue] - 14B457FFFEBAE11A: transactionComplete, state=FAILED, outstanding=0
2020-11-02 18:39:34.169 [DEBUG] [e.transaction.ZigBeeTransactionQueue] - 14B457FFFEBAE11A: transactionComplete exceeded max retries 2
2020-11-02 18:39:34.170 [DEBUG] [zigbee.transaction.ZigBeeTransaction] - Transaction cancelled: ZigBeeTransaction [ieeeAddress=14B457FFFEBAE11A queueTime=9677, state=CANCELLED, sendCnt=2, command=ReadAttributesCommand [Thermostat: 0000/0 -> 2F61/1, cluster=0201, TID=26, identifiers=[1]]]
2020-11-02 18:39:34.177 [DEBUG] [transaction.ZigBeeTransactionManager] - Transaction complete: ZigBeeTransaction [ieeeAddress=14B457FFFEBAE11A queueTime=9683, state=CANCELLED, sendCnt=2, command=ReadAttributesCommand [Thermostat: 0000/0 -> 2F61/1, cluster=0201, TID=26, identifiers=[1]]]
2020-11-02 18:39:34.179 [DEBUG] [transaction.ZigBeeTransactionManager] - transactionListenerRemoved: 0 outstanding
2020-11-02 18:39:34.181 [DEBUG] [e.transaction.ZigBeeTransactionQueue] - 14B457FFFEBAE11A: transactionComplete but not outstanding, state=CANCELLED, outstanding=0
2020-11-02 18:39:34.183 [DEBUG] [ng.zigbee.handler.ZigBeeThingHandler] - 14B457FFFEBAE11A: Dynamically created 0 channels
2020-11-02 18:39:34.184 [DEBUG] [transaction.ZigBeeTransactionManager] - Transaction Manager: Send Next transaction. outstandingTransactions=0, outstandingQueues=0, sleepy=0/3
2020-11-02 18:39:34.186 [DEBUG] [ng.zigbee.handler.ZigBeeThingHandler] - 14B457FFFEBAE11A: Initializing device
2020-11-02 18:39:34.188 [DEBUG] [transaction.ZigBeeTransactionManager] - Transaction Manager: Send Next transaction. outstandingTransactions=0, outstandingQueues=0, sleepy=0/3
2020-11-02 18:39:34.188 [DEBUG] [ng.zigbee.handler.ZigBeeThingHandler] - 14B457FFFEBAE11A: Channel initialisation complete
2020-11-02 18:39:34.190 [DEBUG] [zigbee.transaction.ZigBeeTransaction] - Transaction state changed: nwk=2F61, TID=26, event=RX_NAK, state=CANCELLED
2020-11-02 18:39:34.190 [WARN ] [ng.zigbee.handler.ZigBeeThingHandler] - 14B457FFFEBAE11A: No supported clusters found