i have an zwave stick an one zwave device (Fibaro Mutisensor), this works fine.
Now i buyed two Devolo thermostats mt2650. I installed it and on the small display blinks the Antenna an bell symbol. it seems this is the inclusion mode, but if i startet it over paperUI or habmin with the search icon nothing is found.
Hello, I might have a similar issue with the Devolo thermostat that I recently bought. The article number is slightly different in my case though: Devolo Thermostat (09590) as opposed to Devolo Thermostat (09356).
After retrying for some time and pressing all buttons on the device it still shows up as ‘Unknown Device’ and the log says:
NODE 4: Device discovery could not resolve to a thingType! 7FFFFFFF:7FFFFFFF:7FFFFFFF::0.0
If you don’t get any thing type and id it’s probably not (only) a database issue. The device did not send those information, so you may need to include it again.
If you have a thing type and id you can look it up in the database and maybe need to add it if it is not in there yet.
Thanks for your help. It might have been a combination of bad luck, the thermostat not coupling in ‘mounting mode’ and a failed factory reset of the device. However, it’s working now. Thanks again sihui.
Normally this is simply caused by the device not waking up. Just for information, if this happens there is no need to include again - the manufacturer information is not provided as part of inclusion - it is part of the device initialisation.
Often all that’s needed is to wake the device up which is probably why it’s working now.