Eurotronics VOC Sensor not showing any channels after adding to z-wave

Hi,

I just added a Eurotronics VOC Multisensor to my z-wave network. This device is listed in OpenSmartHome Database as device 1240 which matches my dbReference for this node. It also has a proper title and if I look into the z-wave folder I see that there are endpoints and other stuff like a COMMAND_CLASS_SENSOR_MULTILEVEL with the sensortypes VOLATILE_ORGANIC_COMPOUND, DEW_POINT, RELATIVE_HUMIDITY, TEMPERATURE and CO2. But the thing definition of this doesn’t show any channels or any possible configuration

I’m using latest OH 2.5.12 (because of GPIO binding) and the device is available since OH 2.5.6. Any idea why no channels or configuration other then name is showing up?

I also saw in the logs that there was no ConfigStatusInfo. This a log excerpt when device was added:

021-05-30 23:24:53.788 [hingStatusInfoChangedEvent] - 'zwave:device:81ab7676:node10' changed from UNINITIALIZED to UNINITIALIZED (HANDLER_MISSING_ERROR)

2021-05-30 23:24:53.881 [hingStatusInfoChangedEvent] - 'zwave:device:81ab7676:node10' changed from UNINITIALIZED (HANDLER_MISSING_ERROR) to INITIALIZING

2021-05-30 23:24:53.903 [hingStatusInfoChangedEvent] - 'zwave:device:81ab7676:node10' changed from INITIALIZING to OFFLINE (BRIDGE_OFFLINE): Controller is offline

2021-05-30 23:24:53.924 [hingStatusInfoChangedEvent] - 'zwave:device:81ab7676:node10' changed from OFFLINE (BRIDGE_OFFLINE): Controller is offline to ONLINE

2021-05-30 23:24:53.938 [me.event.ThingUpdatedEvent] - Thing 'zwave:device:81ab7676:node10' has been updated.

2021-05-30 23:24:53.950 [me.event.ThingUpdatedEvent] - Thing 'zwave:device:81ab7676:node10' has been updated.

2021-05-30 23:24:53.962 [me.event.ThingUpdatedEvent] - Thing 'zwave:device:81ab7676:node10' has been updated.

2021-05-30 23:24:53.970 [me.event.ThingUpdatedEvent] - Thing 'zwave:device:81ab7676:node10' has been updated.

2021-05-30 23:24:53.972 [vent.ConfigStatusInfoEvent] - ConfigStatusInfo [configStatusMessages=[]]

Does anybody have an idea why it’s not working as expected? I’m a bit clueless on how to debug this all my other z-wave nodes are working fine.

Only your system knows because you did not follow the instructions for the binding and collect DEBUG logs.

While waiting on assistance, the log viewer may be of assistance.