# FritzBox TR064 Callmonitor not working

**URL:** <https://community.openhab.org/t/fritzbox-tr064-callmonitor-not-working/25306>\
**Category:** Bindings\
**Created:** [March 19, 2017, 8:38pm UTC](https://community.openhab.org/t/fritzbox-tr064-callmonitor-not-working/25306 "2017-03-19T20:38:14Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![vbbaby3](https://community.openhab.org/user_avatar/community.openhab.org/vbbaby3/32/41976_2.png) [@vbbaby3](https://community.openhab.org/u/vbbaby3)\
**Post date:** [March 19, 2017, 8:38pm UTC](https://community.openhab.org/t/fritzbox-tr064-callmonitor-not-working/25306/1 "2017-03-19T20:38:14Z")

</div>

Hi,  
I can´t get the callmonitor feature to work …

I enabled TR064: In the webui goto “Heimnetz” - “Netzwerkeinstellungen”: enable option “Zugriff für Anwendungen zulassen” (enabled by default)  
And I enabled the interface by dialing #96_5_

My Items:

```
# only when using call monitor
Switch fboxRinging "Phone ringing [%s]" {fritzboxtr064="callmonitor_ringing"}
//Switch fboxRinging_Out "Phone ringing [%s]" {fritzboxtr064="callmonitor_outgoing"}
Call fboxIncomingCall "Incoming call: [%1$s]" {fritzboxtr064="callmonitor_ringing"}
Call fboxOutgoingCall "Outgoing call: [%1$s to %2$s]" {fritzboxtr064="callmonitor_outgoing"}

# resolve numbers to names according phonebook
Call fboxIncomingCallResolved "Incoming call: [%1$s]" {fritzboxtr064="callmonitor_ringing:resolveName"}

```

My sitemap:

```
 Text item=fboxName {
                                        Text item=fboxWanIP
                                        Switch item=fboxWifi24
                                        Switch item=fboxWifi50
                                        Switch item=fboxGuestWifi
                                        Text item=fboxRinging
                                        //Switch item=fboxRinging_Out
                                        Text item=fboxIncomingCall
                                        Text item=fboxOutgoingCall
                                        Text item=fboxIncomingCallResolved
                                        //Switch item=fboxTAM0Switch
                                        //Text item=fboxTAM0NewMsg
                                        Text fboxMissedCalls
                                }

```

Log:

```
2017-03-19 21:06:04.272 [ERROR] [ui.internal.items.ItemUIRegistryImpl] - Cannot retrieve item 'fboxRinging' for widget org.eclipse.smarthome.model.sitemap.Text
2017-03-19 21:06:04.273 [ERROR] [ui.internal.items.ItemUIRegistryImpl] - Cannot retrieve item for widget org.eclipse.smarthome.model.sitemap.Text
2017-03-19 21:06:04.273 [ERROR] [ui.internal.items.ItemUIRegistryImpl] - Cannot retrieve item 'fboxRinging' for widget org.eclipse.smarthome.model.sitemap.Text
2017-03-19 21:06:04.273 [ERROR] [ui.internal.items.ItemUIRegistryImpl] - Cannot retrieve item 'fboxRinging' for widget org.eclipse.smarthome.model.sitemap.Text
2017-03-19 21:06:04.273 [ERROR] [ui.internal.items.ItemUIRegistryImpl] - Cannot retrieve item 'fboxIncomingCall' for widget org.eclipse.smarthome.model.sitemap.Text
2017-03-19 21:06:04.274 [ERROR] [ui.internal.items.ItemUIRegistryImpl] - Cannot retrieve item for widget org.eclipse.smarthome.model.sitemap.Text
2017-03-19 21:06:04.274 [ERROR] [ui.internal.items.ItemUIRegistryImpl] - Cannot retrieve item 'fboxIncomingCall' for widget org.eclipse.smarthome.model.sitemap.Text
2017-03-19 21:06:04.275 [ERROR] [ui.internal.items.ItemUIRegistryImpl] - Cannot retrieve item 'fboxIncomingCall' for widget org.eclipse.smarthome.model.sitemap.Text
2017-03-19 21:06:04.275 [ERROR] [ui.internal.items.ItemUIRegistryImpl] - Cannot retrieve item 'fboxOutgoingCall' for widget org.eclipse.smarthome.model.sitemap.Text
2017-03-19 21:06:04.275 [ERROR] [ui.internal.items.ItemUIRegistryImpl] - Cannot retrieve item for widget org.eclipse.smarthome.model.sitemap.Text
2017-03-19 21:06:04.276 [ERROR] [ui.internal.items.ItemUIRegistryImpl] - Cannot retrieve item 'fboxOutgoingCall' for widget org.eclipse.smarthome.model.sitemap.Text
2017-03-19 21:06:04.276 [ERROR] [ui.internal.items.ItemUIRegistryImpl] - Cannot retrieve item 'fboxOutgoingCall' for widget org.eclipse.smarthome.model.sitemap.Text
2017-03-19 21:06:04.276 [ERROR] [ui.internal.items.ItemUIRegistryImpl] - Cannot retrieve item 'fboxIncomingCallResolved' for widget org.eclipse.smarthome.model.sitemap$
2017-03-19 21:06:04.277 [ERROR] [ui.internal.items.ItemUIRegistryImpl] - Cannot retrieve item for widget org.eclipse.smarthome.model.sitemap.Text
2017-03-19 21:06:04.277 [ERROR] [ui.internal.items.ItemUIRegistryImpl] - Cannot retrieve item 'fboxIncomingCallResolved' for widget org.eclipse.smarthome.model.sitemap$
2017-03-19 21:06:04.277 [ERROR] [ui.internal.items.ItemUIRegistryImpl] - Cannot retrieve item 'fboxIncomingCallResolved' for widget org.eclipse.smarthome.model.sitemap$
2017-03-19 21:06:59.563 [DEBUG] [ing.fritzboxtr064.internal.Tr064Comm] - Releasing connection
2017-03-19 21:06:59.814 [DEBUG] [ing.fritzboxtr064.internal.Tr064Comm] - Releasing connection
2017-03-19 21:07:00.373 [DEBUG] [ing.fritzboxtr064.internal.Tr064Comm] - Releasing connection
2017-03-19 21:07:00.672 [DEBUG] [ing.fritzboxtr064.internal.Tr064Comm] - Releasing connection

```

The items without the Callmoniter work ok.  
Can somebody help me ?  
Regards  
Kobelka

---

<div class="post-metadata">

**Author:** ![Oli](https://community.openhab.org/user_avatar/community.openhab.org/oli/32/8233_2.png) [@Oli](https://community.openhab.org/u/Oli)\
**Post date:** [March 19, 2017, 8:58pm UTC](https://community.openhab.org/t/fritzbox-tr064-callmonitor-not-working/25306/2 "2017-03-19T20:58:32Z")

</div>

The error message seems to indicate that the items are “unknown” to openhab, as if the items file has not been loaded…

---

<div class="post-metadata">

**Author:** ![vbbaby3](https://community.openhab.org/user_avatar/community.openhab.org/vbbaby3/32/41976_2.png) [@vbbaby3](https://community.openhab.org/u/vbbaby3)\
**Post date:** [March 19, 2017, 9:04pm UTC](https://community.openhab.org/t/fritzbox-tr064-callmonitor-not-working/25306/3 "2017-03-19T21:04:47Z")

</div>

Thanks @Oli !

That was the right hint, the Problem was the # in my item file…

---

<div class="post-metadata">

**Author:** ![Oli](https://community.openhab.org/user_avatar/community.openhab.org/oli/32/8233_2.png) [@Oli](https://community.openhab.org/u/Oli)\
**Post date:** [March 19, 2017, 9:13pm UTC](https://community.openhab.org/t/fritzbox-tr064-callmonitor-not-working/25306/4 "2017-03-19T21:13:50Z")

</div>

Glad you got it working. That appears to be an error in the Binding’s Documentation.  
Don’t know how to contact the maintainer to ask for a correction though ☹