This device has been in the database since 2.5 by the looks of it, so as long as you’re using a version of 2.5 it should be ok.
It would be good to check the version using the CLI. Otherwise I’d suggest to get a debug log (although I’m not 100% sure it will help - you may need to enable trace level logging instead of debug level).
2.5 was released in December, and this device was only added to the data on 8th December. So if you’re running something from November, then it will not contain this database entry.
Why are you running an unstable version of openHAB in your Production environment??
The 2.5.4 stable version is much more tested and suitable for Production use. The unstable snapshots are designed for developers and their testers to find and correct any instability.