It’s the same kit I am using as well, probably bought some time in 2016.
Have a look at this discussion:
http://forum.micasaverde.com/index.php?topic=16475.0
Somebody claims that it makes a difference about the state which the I/O linc module was (open vs closed) when you linked it. Sounds strange to me, but maybe worth a try.
Maybe also good to look at the lights on the iolinc to see if it thinks it’s open or closed. There is some mention of that in the above thread.