If you still have the broken hub and a soldering iron, you should be able to bring it back to life in 15 minutes. Replace cap C7 (47uF/50V). I’ve repaired two dead units by changing this cap.
25105 and 443
I also fixed my dead hub that way, worked great.
I get the same ports, I don’t think insteon implemented ssl properly and might be why we cannot connect.
Thank for the link @peteraquino. Lots of good info going on at the HS forums. I hope to contribute more when I’m back on my feet. Throwing your back out sucks
This might be good news
guys,
Insteon is going to push out ver 1015 code (labeled as 1016) to roll everyone back.
I guess all the calls worked
Hello all,
I am writing on behalf of Insteon and wanted to share an update with you all:
We are aware of an issue where our latest hub firmware update (1016) caused integrations using local http commands to stop functioning. While this is not an officially supported API, we understand that having local command and control is preferred among a select group of users as well as some 3rd party software developers. Therefore we will be looking to make the necessary updates to restore this functionality. If you are using the local API, we would like to invite you to join our beta group to assist us in testing our next update. Your participation will also ensure that any future updates do not impact your integration. To submit your request to join the beta program, fill out the form here. Be sure to select OpenHAB as the software you are using so that we can arrange a special firmware build that will restore local API control. Please be patient as we will need time to get you setup as a beta tester and to configure your account.
We appreciate your patience while we work to resolve this issue and thank you for choosing Insteon for your home automation projects.
Kind regards,
The Insteon Team
2 Likes
Thank you for responding to our concerns. Local control is definitely preferred as it gives us more control into how insteon works and does not rely on an internet connection. Local connections also allow us to control our own security and encryption. It’s too bad that local connection is not supported and also confusing. The sticker on the back of my hub has the http port for local connection so I’m sure at one point this WAS officially supported. I believe it should continue to be supported. This is why I love Insteon so much.
I hope for a speedy fix to this problem. Thanks again for the info.
The question is how many days will my house not work?
@Insteon, thank you for the status update. I don’t want to be a beta tester, but would like a rollback to 1015. Will that occur automatically or do I need to contact support and request a rollback?
- Thomas
Thanks very much guys for reaching out about this issue, I really appreciate the response from the Insteon team. I’d be happy to participate in the beta program, will fill out the form this evening.
Happy to be a beta tester and thank you for the prompt reply. Many of us have many $$$'s invested in our home automation systems, and myself have mostly Insteon devices. Glad to see such a swift reply on this issue.
Thank you!
1 Like
I have the same problem. Is there anyway to flash an the 1015 firmware onto the hub?
I should have googled further before posting.
This worked: https://www.insteon.com/support-knowledgebase/2015/12/3/restore-insteon-hub-to-the-last-known-good-firmware-version
Rolled firmware back to 1012 which is now working fine except messages are kind of sluggish. Perhaps after sitting for a while it will speed up.
I added a firewall rule to my router to block the modem from the internet. Should solve the update problem. To add devices I’ll need to toggle the rules off to use the app I imagine.
Were you able to restore to a specified firmware version or did Insteon choose for you?
I assume it was the version which was previously flashed on the modem.
+1 I got the update Tuesday night and on Wednesday openhab can no longer control my Insteon devices. It think it can, but nothing happens.
-Bob
Just received a reply to my support email:
Hello
I am very sorry to hear you are experiencing issues with the most recent update.
We are aware of an issue where our latest hub firmware update (1016) caused integrations using local http commands to stop functioning. While this is not an officially supported API, we understand that having local command and control is preferred among a select group of users as well as some 3rd party software developers. Therefore we will be looking to make the necessary updates to restore this functionality. If you are using the local API, we would like to invite you to join our beta group to assist us in testing our next update. Your participation will also ensure that any future updates do not impact your integration. To submit your request to join the beta program, fill out the form here. Be sure to select OpenHAB or HomeSeer as the software you are using so that we can arrange a special firmware build that will restore local API control. Please be patient as we will need time to get you setup as a beta tester and to configure your account.
_Thank you for choosing Insteon for your home automation network and we appreciate your patience while we work to resolve this issue.
If you do not wish to join the beta program, but still require we push out the modified firmware, please reply back to this email with your Hub ID number, and associated email address, and we will have our software team push out the necessary update.
Please forward this request along to other effected users you are aware of who may not have already contacted us regarding the issue. They can send their emails to support@insteon.com with the subject line “1016 Firmware Direct Command Issue” and we will take care of them ASAP.
Kind regards,
Daniel P - Customer Solution Lead
2 Likes
This is what I got.
Not OK
You can access this hub remotely without any problem.
If you are looking for any other information, feel free to contact us. We will be happy to help you.
Regards,
Ryan Wilson
Insteon just pushed a rollback firmware to my hub. After re-enabling the Insteon PLM binding, I am able to interact again with my Insteon device through openHAB. The hub firmware version shows as 1015. So I will assume that Insteon just downgraded the users that notified them using the instructions listed above.
I just received the 1015 “Rollback” too. It’s dated June 20 2018, 15:40. My email request for it was submitted about four hours ago, so I’d say their response time is very good.
After the rollback my system was in a zombie state. Openhab was correctly responding to commands (as seen in the logs and on my habpanels), but the insteon devices ignored them. However the Insteon App was still working Ok at this point.
After rebooting openhab and the hub I have a working system again. Time to celebrate!
- Thomas