The forum is the first stop to help determine if this is a configuration problem or a bug and if it is a bug where the bug is. I’m able to tell all of that just by looking at the exception. This one is a no brainer.
It’s best to have the person with the problem file the issue as you are best able to answer questions and provide technical details. I don’t even know what this add-on does. I can’t file the issue.
