Lutron Homeworks Binding Offline-Configuration_Error

I don’t know how you guys got to where you know so much. I feel like I’m running in quicksand. Everyone talks like "oh, just do this, do that. When you are a newbie, you don’t know any of the terms so its like gibberish. i have spent so many hours just looking for config files, log files. If only there was a tech support. I could say walk thru this and I would be on my way. i cant do this anymore. thx for your help