# MelCloud Home binding going periodically OffLine

**URL:** <https://community.openhab.org/t/melcloud-home-binding-going-periodically-offline/170897>\
**Category:** Bindings\
**Created:** [November 6, 2026, 12:23pm UTC](https://community.openhab.org/t/melcloud-home-binding-going-periodically-offline/170897 "2026-11-06T12:23:39Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![ruxu](https://community.openhab.org/letter_avatar_proxy/v4/letter/r/977dab/32.png) [@ruxu](https://community.openhab.org/u/ruxu)\
**Post date:** [November 6, 2026, 12:23pm UTC](https://community.openhab.org/t/melcloud-home-binding-going-periodically-offline/170897/1 "2026-11-06T12:23:39Z")

</div>

In my MelCloud Home binding it doesn’t matter how high I set the pollingIntervall in the code - it still goes offline at random times every 2-3 days for about half an hour. I have tried 600 and recently even 1200 as pollingIntervall. This causes a problem for me as I have a rule to start the heat pump at 22:00 and shut it off at 7:00. If the heatpump is offline at the trigger moment the command never reaches the heatpump.

Has anyone a suggestion on how to fix the going offline problem or a solution to handle the situation if the heatpump is offline at the rule triggering time.