New NEO Coolcam ZWAVE Roller Shutter Identification Problems

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Hi guys, glad to greet you, I’ve been reading this community for a long time and learned something new every day.

I am writing to see if you can help me in any way.

I have been working without problems on my OPENHAB for some time with some ZWAVE cheap NEO Coolcam devices that can be found in Chinese online stores. (powerswich, push buttons, door sensors …)

Recently I bought a new device called “NEO Coolcam Roller Shutter ZWAVE” that can be purchased for less than $ 30.

The problem is that once paired in my OPENHAB 2.5.0.M1 it does not recognize the channels and I cannot interact with it.

I pass all the information I have of it, in case anyone can help me. Thank you.


Welcome on board…

The device doesn’t appear to be in the database, so will need to be added. Please see the link below for information and if you have any problems/questions etc, please ask here and we’ll be able to help.

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Hi Chris, thank you very much for your welcome and for your help. I haven’t been able to answer you before, my account stayed on hold.

I have followed your instructions, and I have registered the device:

, but I am new, and I am not sure how to register the parameters and commands.
I have attached the manual in pdf.

Could some advanced user help me finish configuring this device to use it?
Thank you very much for your help.:+1:

Hopefully I can look at it shortly unless somebody else beats me to it.

LOL That is what I was working on! Just completed for review. I kept most of the very broken English from the manual rather than try to clarify the parameters.

Feel free to update with easier to understand information.


Thanks Bruce for your help.
You know how these cheap Chinese products are, it is necessary to decipher the manuals to understand something.
What is the procedure to test my unit and verify that it is correctly parameterized?
Greetings. Goodnight!!

After you get the new binding installed, just delete the Thing from OH and rediscover. You should then see the configuration parameters & channels, as well as being identified correctly.

I actually have some coolcam PIR sensors I bought from aliexpress. n fact I am trying to get a warranty claim on one because it partially hangs during a network heal. The Coolcam people say I need to get it replaced by my vendor, so I am messaging China through Aliexpress.

Thanks Bruce.
Is true, the cheap chainise stuff is a lotery. Sometimes work and you win, other you lose.

I’ve been trying to make this device work, I have not achieved.
The steps I have taken are as follows:

1-I deleted the device and created it again -> Without success
2-I have removed the zwave biding and installed it again, and I have repeated step 1->Without success
3-I have updated from 2.5.0.M1 to version 2.5.0.M3 and repeated step 2 -> Without success

Any idea what I’m missing?

That indicates manufacturer 0600 which appears to be unassigned. The Neo Coolcam products are normally id 0258
@chris how could you explain this? Somebody just grabbed the ID?