Problem with Logreader custom alert

OH3 on RPi4:

I want to trigger a rule based on this log error:

2021-11-12 10:05:36.314 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'zwave:device:Z-Wave_Serial_Controller:node13' changed from ONLINE to OFFLINE (COMMUNICATION_ERROR): Node is not communicating with controller

In the Logreader configuration it shows ERROR+ in the Error Patterns cell, WARN+ in the Warning Patterns cell, and nothing in the Custom Patterns cell.

I have tried inserting INFO+ and COMMUNICATION_ERROR+ in the cell and a rule with this trigger:

triggers:
  - id: "1"
    configuration:
      thingUID: logreader:reader:LogReader
      channelUID: logreader:reader:LogReader:newCustomEvent
    type: core.ChannelEventTrigger
conditions: []

which should trigger on any custom Logreader event, but I’m not getting anything. I have this in a rule which sends an email. I get the email if I trigger the rule manually so I know it works, I just can’t get it to trigger from the Logreader. I am assuming I need something different in the custom cell, but I tried

Node is not communicating with controller

but that also didn’t work. I’m at a loss here & would appreciate any help.