Problems with a NEO Coolcam Door Sensor

I’ve a NEO Coolcam Door sensor added to my Z-Wave controller. The thing is shown in OpenHAB3 with four channels, that I’ve bound to four items. But non of them provides any data. The thing is marked as Online in OpenHAB3, but in the Z-Wave network map the node is isolated from the rest.

Here is a screenshot of the things page in OpenHab 3:

Screenshot of the things page

Here are its entries in the events.log files since its inclusion:

events.log
openhab_log/events.log.5:2021-03-27 10:21:24.891 [INFO ] [openhab.event.InboxAddedEvent       ] - Discovery Result with UID 'zwave:device:edcd9b57:node28' has been added.
openhab_log/events.log.5:2021-03-27 10:28:32.595 [INFO ] [openhab.event.InboxRemovedEvent     ] - Discovery Result with UID 'zwave:device:edcd9b57:node28' has been removed.
openhab_log/events.log.5:2021-03-27 10:28:32.612 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'zwave:device:edcd9b57:node28' changed from UNINITIALIZED to INITIALIZING
openhab_log/events.log.5:2021-03-27 10:28:32.663 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'zwave:device:edcd9b57:node28' changed from INITIALIZING to OFFLINE (BRIDGE_OFFLINE): Controller is offline
openhab_log/events.log.5:2021-03-27 10:28:32.693 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'zwave:device:edcd9b57:node28' changed from OFFLINE (BRIDGE_OFFLINE): Controller is offline to UNINITIALIZED
openhab_log/events.log.5:2021-03-27 10:28:32.751 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'zwave:device:edcd9b57:node28' changed from UNINITIALIZED to UNINITIALIZED (HANDLER_MISSING_ERROR)
openhab_log/events.log.5:2021-03-27 10:28:32.871 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'zwave:device:edcd9b57:node28' changed from UNINITIALIZED (HANDLER_MISSING_ERROR) to INITIALIZING
openhab_log/events.log.5:2021-03-27 10:28:32.888 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'zwave:device:edcd9b57:node28' changed from INITIALIZING to OFFLINE (BRIDGE_OFFLINE): Controller is offline
openhab_log/events.log.5:2021-03-27 10:28:32.893 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'zwave:device:edcd9b57:node28' changed from OFFLINE (BRIDGE_OFFLINE): Controller is offline to ONLINE
openhab_log/events.log.7:2021-03-30 11:52:32.731 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'zwave:device:edcd9b57:node28' changed from UNINITIALIZED to UNINITIALIZED (BRIDGE_UNINITIALIZED)
openhab_log/events.log.7:2021-03-30 11:52:33.970 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'zwave:device:edcd9b57:node28' changed from UNINITIALIZED (BRIDGE_UNINITIALIZED) to INITIALIZING
openhab_log/events.log.7:2021-03-30 11:52:34.073 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'zwave:device:edcd9b57:node28' changed from INITIALIZING to OFFLINE (BRIDGE_OFFLINE): Controller is offline
openhab_log/events.log:2021-03-30 19:44:57.403 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'zwave:device:edcd9b57:node28' changed from UNINITIALIZED to UNINITIALIZED (BRIDGE_UNINITIALIZED)
openhab_log/events.log:2021-03-30 19:44:58.468 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'zwave:device:edcd9b57:node28' changed from UNINITIALIZED (BRIDGE_UNINITIALIZED) to INITIALIZING
openhab_log/events.log:2021-03-30 19:44:58.498 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'zwave:device:edcd9b57:node28' changed from INITIALIZING to OFFLINE (BRIDGE_OFFLINE): Controller is offline
openhab_log/events.log:2021-03-30 19:45:18.676 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'zwave:device:edcd9b57:node28' changed from OFFLINE (BRIDGE_OFFLINE): Controller is offline to ONLINE

Here is the text file binding of one of it’s channels (I’ve bound the other channels with the gui):

Group Obj_ContactSensor_BathRoom_Window "Fensterkontakt Sensor, Badezimmer" <window> (Loc_Bathroom) ["Window"]
Switch Switch_ContactSensor_BathRoom_Window_DoorSensor "Kontakt, Fenster Sensor, Badezimmer [%s]" <window> (Obj_ContactSensor_BathRoom_Window) ["OpenState", "Opening"] { channel="zwave:device:edcd9b57:node28:sensor_binary" }

The sensor is in a range of four meter from the Z-Wave controller.

If I’m “opening” the sensor (moving the deputy body away from the main body) a red light is blinking, but none of the two related items are changing their states.

Any ideas what’s going wrong?

That Item definition includes no channel binding at all; but maybe you linked it with UI?

1 Like

Look for Binding Configuration in the Item documentation.

@rossko57 , @Bruce_Osborne

Sorry. I made a Copy & Paste error during writing the post. I’ve corrected that now. The missing part was

 ... { channel="zwave:device:edcd9b57:node28:sensor_binary" }

But it was still in the items configuration file.

And here is a screenshot of the other items, which I’ve bound with the UI:

Bindings with the UI

I have had cheap Chinese Neo Coolcam motion sensors & some power outlets. Some of the devices would not function properly on the Z-Wave network unless they were Fatrory Reset before including.

Currently my remaining battery operated motion sensors will not reliably wake up when sensing motion.

Personally I would avoid that brand,

Did you follow the binding documentation for when things do not go as expected and collect DEBUG logs to figure out what is happening?

Maybe you are right. Thank goodness I only bought one sensor to test it out. The contact sensors of other brands are way too expensive in my opinion.

No, can you please give me a link or hint to find this documentation?

By the way: Doesn’t the search field at Introduction | openHAB? not work anymore? I don’t get any results if I enter DEBUG, for example.

More specifically, here.