Problems with reolink e1 outdoor

Add-ons Bindings
37

I found I got this error with my Reolink RLC-820A camera, to solve it I had to:

  1. Download older firmware v3.1.0.1387_22100622
    For most Reolink models you can get official reolink website download links from here that users have collected as they do not publish the links publically. I have been waiting over a week with no reply for Reolink support to send me older firmware.
    reolink-fw-archive/README.md at 7f752c4436024d423a64cf2be1b31b36294a92bc · AT0myks/reolink-fw-archive · GitHub

  2. Reset all settings back to factory default after the firmware change.

  3. Use the windows app to turn on all ports under the advanced network settings. ONVIF and RTSP are disabled.

  4. Disable NTP and daylight savings and then make sure the binding is happy that the time and date are close enough. This camera seems to care if the date and time are not close enough, all other brands I have do not care but this one does. I found and reported some bugs in the date and time of the cameras firmware.

Very time consuming trying different firmware and sometimes making changes only works if you use the windows app and not the webUI of the camera. These are known issues around web forums and Reolink cameras. I could not find any known issue of their time and date not working via ONVIF so I will post it here to help other HA projects…

  • ONVIF request: GetSystemDateAndTime does not always give the cameras date and time in the reply. The following is an example of the reply back from a camera. Note the NTP in the reply and a total lack of the exact date and time that is required for ONVIF to calculate an offset time from that is used in the authentication of ONVIF. Work around is to turn off NTP and daylight savings features in the camera. Binding detects this and gives the line.

2024-10-19 11:03:33.917 [DEBUG] [amera.internal.onvif.OnvifConnection] - Cameras time and date could not be parsed

<?xml version="1.0" encoding="UTF-8"?>

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope" xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing" xmlns:wsdd="http://schemas.xmlsoap.org/ws/2005/04/discovery" xmlns:xop="http://www.w3.org/2004/08/xop/include" xmlns:chan="http://schemas.microsoft.com/ws/2005/02/duplex" xmlns:wsa5="http://www.w3.org/2005/08/addressing" xmlns:c14n="http://www.w3.org/2001/10/xml-exc-c14n#" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:saml1="urn:oasis:names:tc:SAML:1.0:assertion" xmlns:saml2="urn:oasis:names:tc:SAML:2.0:assertion" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" xmlns:xenc="http://www.w3.org/2001/04/xmlenc#" xmlns:wsc="http://docs.oasis-open.org/ws-sx/ws-secureconversation/200512" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" xmlns:tt="http://www.onvif.org/ver10/schema" xmlns:wsrfbf="http://docs.oasis-open.org/wsrf/bf-2" xmlns:wstop="http://docs.oasis-open.org/wsn/t-1" xmlns:wsrfr="http://docs.oasis-open.org/wsrf/r-2" xmlns:ns1="http://www.onvif.org/ver20/media/wsdl" xmlns:tdn="http://www.onvif.org/ver10/network/wsdl" xmlns:tds="http://www.onvif.org/ver10/device/wsdl" xmlns:tev="http://www.onvif.org/ver10/events/wsdl" xmlns:wsnt="http://docs.oasis-open.org/wsn/b-2" xmlns:timg="http://www.onvif.org/ver20/imaging/wsdl" xmlns:tmd="http://www.onvif.org/ver10/deviceIO/wsdl" xmlns:tptz="http://www.onvif.org/ver20/ptz/wsdl" xmlns:trc="http://www.onvif.org/ver10/recording/wsdl" xmlns:trp="http://www.onvif.org/ver10/replay/wsdl" xmlns:trt="http://www.onvif.org/ver10/media/wsdl" xmlns:trv="http://www.onvif.org/ver10/receiver/wsdl" xmlns:tse="http://www.onvif.org/ver10/search/wsdl" xmlns:ter="http://www.onvif.org/ver10/error" xmlns:tns1="http://www.onvif.org/ver10/topics" xmlns:tad="http://www.onvif.org/ver20/analytics/wsdl"><SOAP-ENV:Body><tds:GetSystemDateAndTimeResponse><tds:SystemDateAndTime><tt:DateTimeType>NTP</tt:DateTimeType><tt:DaylightSavings>true</tt:DaylightSavings><tt:TimeZone><tt:TZ>GMT+8DST</tt:TZ></tt:TimeZone></tds:SystemDateAndTime></tds:GetSystemDateAndTimeResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>
  • ONVIF request: GetSystemDateAndTime when setup to actually give the exact date and time, it does not match what is selected in the camera. Example reply back from the camera. NOTE that is states GMT+8DST when I have another timezone selected, the timezone is stuck on China’s timezone, so you need to enter the wrong time to get the UTC time to match openHAB’s.
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://www.w3.org/2003/05/soap-envelope" xmlns:SOAP-ENC="http://www.w3.org/2003/05/soap-encoding" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:wsa="http://schemas.xmlsoap.org/ws/2004/08/addressing" xmlns:wsdd="http://schemas.xmlsoap.org/ws/2005/04/discovery" xmlns:xop="http://www.w3.org/2004/08/xop/include" xmlns:chan="http://schemas.microsoft.com/ws/2005/02/duplex" xmlns:wsa5="http://www.w3.org/2005/08/addressing" xmlns:c14n="http://www.w3.org/2001/10/xml-exc-c14n#" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:saml1="urn:oasis:names:tc:SAML:1.0:assertion" xmlns:saml2="urn:oasis:names:tc:SAML:2.0:assertion" xmlns:wsu="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-utility-1.0.xsd" xmlns:xenc="http://www.w3.org/2001/04/xmlenc#" xmlns:wsc="http://docs.oasis-open.org/ws-sx/ws-secureconversation/200512" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" xmlns:tt="http://www.onvif.org/ver10/schema" xmlns:wsrfbf="http://docs.oasis-open.org/wsrf/bf-2" xmlns:wstop="http://docs.oasis-open.org/wsn/t-1" xmlns:wsrfr="http://docs.oasis-open.org/wsrf/r-2" xmlns:ns1="http://www.onvif.org/ver20/media/wsdl" xmlns:tdn="http://www.onvif.org/ver10/network/wsdl" xmlns:tds="http://www.onvif.org/ver10/device/wsdl" xmlns:tev="http://www.onvif.org/ver10/events/wsdl" xmlns:wsnt="http://docs.oasis-open.org/wsn/b-2" xmlns:timg="http://www.onvif.org/ver20/imaging/wsdl" xmlns:tmd="http://www.onvif.org/ver10/deviceIO/wsdl" xmlns:tptz="http://www.onvif.org/ver20/ptz/wsdl" xmlns:trc="http://www.onvif.org/ver10/recording/wsdl" xmlns:trp="http://www.onvif.org/ver10/replay/wsdl" xmlns:trt="http://www.onvif.org/ver10/media/wsdl" xmlns:trv="http://www.onvif.org/ver10/receiver/wsdl" xmlns:tse="http://www.onvif.org/ver10/search/wsdl" xmlns:ter="http://www.onvif.org/ver10/error" xmlns:tns1="http://www.onvif.org/ver10/topics" xmlns:tad="http://www.onvif.org/ver20/analytics/wsdl"><SOAP-ENV:Body><tds:GetSystemDateAndTimeResponse><tds:SystemDateAndTime><tt:DateTimeType>Manual</tt:DateTimeType><tt:DaylightSavings>false</tt:DaylightSavings><tt:TimeZone><tt:TZ>GMT+8DST</tt:TZ></tt:TimeZone><tt:UTCDateTime><tt:Time><tt:Hour>0</tt:Hour><tt:Minute>10</tt:Minute><tt:Second>2</tt:Second></tt:Time><tt:Date><tt:Year>2024</tt:Year><tt:Month>10</tt:Month><tt:Day>19</tt:Day></tt:Date></tt:UTCDateTime><tt:LocalDateTime><tt:Time><tt:Hour>10</tt:Hour><tt:Minute>10</tt:Minute><tt:Second>2</tt:Second></tt:Time><tt:Date><tt:Year>2024</tt:Year><tt:Month>10</tt:Month><tt:Day>19</tt:Day></tt:Date></tt:LocalDateTime></tds:SystemDateAndTime></tds:GetSystemDateAndTimeResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>