[SOLVED] Remote Access is slow

Apps & Services myopenHAB
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43

Same thing here. Restarted openhab server, reinstalled the app, cleared the cache. Runs like a turtle. Luckily the web interface is still running, otherwise it would not have been possible to disable my rules that turns on the AC and lights during the morning while Iā€™m out of town. Is there a way to roll back to the previous version of the app?

44

If you are using myopenhab.org and are experiencing delays, downgrading the mobile app to a previous version wonā€™t help since the problem is on the main myopenhab servers. Itā€™s being fixed. Hopefully good news soon.

45

That is great news! Thank you for the prompt answer.

46

Good to hear! Found this thread after slow remote connections on remote browser and no connection on ios app. Thanks for keeping us updated!

47

Seems to be OK again here. No slow connection whatsoever. A little lag perhaps, but usable.

48

Dan fixed it :slight_smile:

Itā€™s working very fast now for me!

49

Thanks for the feedback. There is still a lag issue for sure which I am looking into to, Most likely this will require additional infrastructure and some changes to our front end load balancer to accommodate. This is the next thing on my list to tackle.

1 Like
50

My colleague and I both use the Openhab Android app. At the same time, the app (Remote Access) is very fast with him and is totally slow with me. We both have an openhab2 2.3 installation.

51

Sorry, but i can not share LSpaulaā€™s oppinion. it is completely unusable!
The IOS App getā€™s timeouts and does not Show anything.

why is the way over the Website so fast?
there must be the same Servers or not ?

ralph

52

It was usable yesterday. It is unstable right now. Dan has given us the reason. Let us allow him to figure it out the required changes to the infrastructure. Awesome support, by the way. Thank you very much for that, Dan.

53

The mobile apps have two differences from using the browser, the first is they use basic http authentication, your browser usually uses cookie based auth token. Second is that the mobile apps do not use cookies in their request which, if available, the cloud services uses to look up cashed data to speed things up.

There is definitely a load issues around authentication OR how we look up and route the request to the right server that has the openHAB socket connection based on that cookie not being there.

Iā€™m looking at this now to determine which part is the issue and how we fix this. I am also planning on looking at adding cookie support to the mobile clients, although that is secondary to fixing the core issue.

6 Likes
54

Thank you Dan for Information and your time & work!
I will be patient until you have new information. :wink:

55

FYi this looks like its not a Basic Auth issue but we are handling internal requests between Ngnix and nodejs when there is no cookie in the request header. Still looking.

1 Like
56

Ok following this string hoping the solved tag

57

Webhooks with cmd do not work too
https://user:password@myopenhab.org:443/basicui/CMD?.ā€¦

58

You should not rely on those webhooks, as they are not officially supported and might stop working one day without further notice.
You should go the REST path.

59

Good morning everyone,

the maintainance of the MyOpenHAB-BackEnd has ended.
DigitalDan was working on our Problem.

But the connect of IOS-App is still not possible.
So there will be further things to doā€¦

We have to be patientā€¦

Ralph

60

Connecting with Android App is still not possible for me.

61

Thank you for working at the problem. At the moment myopenhab.org is not working.

62

I can confirm:
Via Browser myopenhab.org fails when i click You are using openHAB 2.x. [Click here to access your openHABā€™s dashboard]
SSL failure

App: same. SSL Handshake failed

Edit: Online and fast!