Request: TBK Home Wall Dimmer not in database (OH2)

[sihui]

@mfk

Specifically, could I simply add a custom XML

Modify a zwave binding jar to add/change a zwave device while waiting for a build

**PLEASE don’t use this without also updating the device database! As a community, we make the most progress when everyone contributes!** I’ve seen several posts where people have made changes to the device database and they were eager to try out their new shiny gizmo, or wanted to test a change/fix an issue, before it was included in a build. Here is a method to update the zwave jar with a modified device Thing definition, without having to use an IDE to modify and compile the jar. This method…

[mfk]

Thanks Sihui,

Will await input from @chris and in the mean time, try out the custom approach to see if it can at least get the device working in the interim.
Regards,
Jab

[chris (Chris Jackson)]

Clearly it is impossible to identify the device without valid identification values. I know that somewhere in the ZWave spec, it is stated that the device should have unique IDs to allow identification, but I need to try and find this and the internet at the hotel is not so good. When I get a chance, I will try and find this.

[chris (Chris Jackson)]

See below -:

This states that the manufacturer ID MUST carry the unique ID for the manufacturer - clearly, FFFF is not the correct ID for TKB.

The registry shows the following ID is allocated to TKB -:

While what the manufacturer says is partly correct - ie that the binding could use the command class data reported from the device, and this is what is done, that doesn’t make it a compliant product. It is also impossible to know what configuration is available without using these definitions since the device doesn’t report this, so the ONLY way to know the configuration is through the manufacturer and device type information.

I should add, that with the 800+ devices we have in the database, this is the only device that doesn’t respect this requirement.

[mfk]

Thanks Chris. That is what I would have expected intuitively. I am still trading e-mails with both the supplier and manufacturer and will report back!

Thanks,
Jab

[mfk]

All,

Thanks for the help. The manufacturer identified that there was a problem with a batch of units having an incorrect manufacturer ID. The provided an OTA update for the units and they are now working as expected. Thanks to everyone for your help.

As an aside, I think it is worth pointing out that Vesternet (https://www.vesternet.com/) from whom the switches were purchased were completely useless. They are the ones that supposedly offer “Lifetime Tech support” and demanded that a Z-Wave devices manufacturer ID doesn’t need to be valid and that platforms such as Openhab should be able to seamlessly handle devices that have incorrect or invalid manufacturer ID’s!

I guess its very easy to offer to provide free “Lifetime Technical Support” if the answer to any support inquiry is ‘its your problem, its nothing to do with what we sold you…’. Poor show Vesternet. For sure, a website / supplier to avoid in the future.

In contrast, well done TKB for quickly accepting the problem and providing a solution. No hassle, no fuss.

Regards
MFK

[MagnusN (Magnus Nordin)]

@mfk

TZ55D.

Hi MFK,

Congratulations for solving it!

I have the same model (TZ55D) and the same issue (manufacturer = 65535). The homepage (www.tkbhome.com) doesn’t give much support. Could you please share a bit about your contact with them and how the issue was solved, so I can be as specific as possible when contacting them?

Thanks!

[mfk]

@MagnusN

65535

Hi Magnus, happy to help you resolve.

Step 1: Go to Z-Wave Mesh Network Wireless Solutions - Smart Home - Silicon Labs and download the latest “PC Controller” software (you will have to register to get the download)
Step 2: Install onto your PC/Laptop and also install the z-Wave driver that is in the drivers folder.
Step 3: Plug-in your z-Wave z-Stick device to your laptop/PC and start-up the PC Controller application.
Step 4: Within the software, configure the COM port to match the COM port of your z-stick and verify that the software can see the z-Stick
Step 5: Factory default your TKB-TZ55d, wait a minute or two and put into inclusion mode.
Step 6: Select the ‘include (plus icon)’ within the software and you should see your TKB unit appear in the list of z-Wave devices after a few seconds.
Step 7: Select the OTA menu in the software and in the side menu click on your TZ55d device, then click the “GET” button on the right hand pane
Step 8: If your unit is defective, the GET should populate the manafacturer ID with 0xFFFF.
Step 9: Select the OTA formware file and then click the update button. It will take about 2 minutes to complete.
Step 10: After the update has completed, the TKB device will be factory reset and ready to go. However, the reference to the device in the PC Controller software will now be defunct as the device has been factory reset.

If wish, you can can now just enroll back into your OH installation. Alternatively, if you want to check it worked, follow the steps above to re-include back into PC Controller and click the “GET” in the OTA section to verify that the manafacturer ID has changed to the correct one!

Hope this helps,
MFK

[MagnusN (Magnus Nordin)]

Hi MFK,

Thanks for taking the time to put together a great step-by-step instruction!

I’m with you down to step 8, yes it populates with 0xFFFF. But in step 9 I need a firmware file and I’ve searched the tkbhome.com site (and others) for it, but to no avail. I will try to get it from the manufacturer.

Thanks for your help,
Magnus

[mfk]

I reached out to the manufacturer to make sure it was ok for me to share the OTA firmware and they are fine with it, so here it is!!

Enjoy!

https://jmp.sh/KQqIQS4

Note: Not allowed to upload a ZIP file directly here, so hosting on JumpShare. If someone with more privilages than me can upload a ZIP, then please feel free to do that to make it easy for everyone!