Does anybody else experience connection issues with the Somfy Tahoma Bridge recently?
A few days ago the bridge started to go offline and online frequently throughout the day. Since two days the bridge won’t connect at all anymore, giving me an error "Communication Error: Authentication Challenge“. The Connexon App still works fine, connectivity is okay, credentials are correct…
Hi,
yes I have the same issue since yesterday evening. I can’t control the blinds from the KNX buttons anymore, but the SomfyTahoma app works (as it is a local connection). Hope Somfy will fix the issue and it is not a permanent change in their API.
Matthieu
A solution has been found. Eventually, Somfy made some changes to their rate limit. Tahomalink.com locks the account after too many connection attempts from Openhab.
Try disable the binding for a few hours, so openhab stops making connection attempts. Renable after a few hours and see if the problem has solved.
If the problem persists, go to Tahomalink.com and reset your password after disabling the openhab binding. Wait for a few hours before you re-enable it and the issue will be gone.
Optional: Change the request threshold in openhab from 30 to 60 seconds to make sure the issue is not occurring again.
My system is now back online and hasn’t stopped working in 24 hours.
Same here. Getting '(COMMUNICATION_ERROR): Error logging in (check your credentials)"
since yesterday. Checked and resetted passwords, cleared cache and all yet to no avail. Just disabled the bridge and will re-check in a few hours. Hopefully this will resolve the issue.