Hi Gordon, and welcome to the community!
Your problem appears to be different from what’s being discussed here, so it would be better if you started a new thread to ask for help. It gets confusing when there are two different help requests in a single thread. As well, new posts are more visible.
Before that, we typically suggest that new members read this thread to learn the forum etiquette.
I unfortunately don’t know the answer to your question, so I won’t be able to to assist. However, there are a lot of folks whom I think will know how to help.