ZWave Aeotec Stick not found

Setup, Configuration and Use Beginners
1

I’m trying to get an Aeotec USB serial stick to be recognized. It always says “Status: OFFLINE - COMMUNICATION_ERROR zwave.thingstate.serial_notfound”. I know I the serial port is com3, and to prove it I wrote a short program that opens the stick and does an interrogate over the serial port. That works. But the Z-Wave Serial Controller is never recognized. I haven’t paired the controller with any zwave light switches yet, but it should see the controller, right?

Here is the console:
17:21:28.554 [INFO ] [ing.zwave.handler.ZWaveSerialHandler] - Connecting to serial port 'com3’
17:21:28.559 [INFO ] [smarthome.event.ThingUpdatedEvent ] - Thing ‘zwave:serial_zstick:52da4562’ has been updated.
17:21:28.560 [INFO ] [me.event.ThingStatusInfoChangedEvent] - ‘zwave:serial_zstick:52da4562’ changed from OFFLINE (COMMUNICATION_ERROR): zwave.thingstate.serial_notfound to OFFLINE (BRIDGE_OFFLINE): Controller is offline
17:21:28.771 [INFO ] [me.event.ThingStatusInfoChangedEvent] - ‘zwave:serial_zstick:52da4562’ changed from OFFLINE (BRIDGE_OFFLINE): Controller is offline to OFFLINE (COMMUNICATION_ERROR): zwave.thingstate.serial_notfound

2

Sorry, I’m running on Windows 10 with openHAB 2.1.0

3

Have you downloaded and installed the drivers for the stick?

4

The drivers are not necessary, It looks like a standard USB serial port. Given that I talk to it with my own program, this is not the issue.

5

The device would not work correctly in my two windows installations without the drivers.

6

Have you checked the permissions on the serial device? I’m running openhab on linux and I’m using a Aeostick. I had the exact same problem. I solved it by setting permission on the usb device so that anyone can access it.

Not sure how this works on windows though?

br

Kr

7

I downloaded the driver and restarted openhab but still no joy.

8

Switching to OH 2.2.0 fixed it.

9

Hi, how can i set the user permission for the Zwave Stick?