I have an own openhab cloud and deployed the openhab alexa skill on my developer account which used to work very good for the last 4 weeks. but it stopped working yesterday. The connection between the alexa skill and the openhab instance could be established but was always disconnected.
That’s why I deployed the alexa skill again. Now the connection remains but alexa tells me “I’m not sure what went wrong” when I try give a command.
but I reverted that and now the alexa app finds all my devices again but the message remains. (How to make REST calls authorized and still use alexa is another topic I guess)
I called alexa support before deploying the skill again but they told me to contact the skill developer so that’s why I deployed the skill again.
I don’t know what I can try next, so every hint is appreciated.
I think I had a similar error message a few weeks ago.
I used to have a fixed IP address but it was changed by my internet provider for what ever reason.
At that time I detected that I had no rule in place to update the DNS entry in case the IP changes.
Could it be a similar root cause. As you mention that your devices are found it is most probably something different.
I have full access via openhab.MY-DOMAIN respectively home.MY-DOMAIN to my instance at home and disable and re-enable also works just fine. Then I’ll go out on a limb here and say that the Cloud Connector works.
No no, there were NO error.
And I think I finally found the problem.
I changed the names of the devices in the Alexa app instead of the alexa metadata of the item (I just found the option few minutes ago under the advanced options).
After deploying the skill because of the initial problem (not able to connect alexa app to the openhab skill) I reactivated the skill and the devices were found, but the first time it was double the number. I didn’t pay attention because I briefly checked (at first glance everything looked normal) and it still found the right number of devices after that, but apparently the devices were found twice after all and probably caused Alexa to not know what to do and show the previously found devices as “unreachable”.
I will now delete all the devices, rename them in the metadata, then hopefully everything will work again and I can mark this thread as solved.
As always, many thanks for the quick and extremely competent help that has led me in the right direction.