Chart not working - Exception

antares2001 · September 3, 2018, 6:42am

Hello,

with the upgrade to the version 20180902 (2.4.0-SNAPSHOT / Build #1347) I get the following exception when opening a chart in Basic UI:

2018-09-03 08:36:46.020 [WARN ] [eclipse.jetty.servlet.ServletHandler] - 
javax.servlet.ServletException: Could not get chart provider.
	at org.eclipse.smarthome.ui.internal.chart.ChartServlet.doGet(ChartServlet.java:282) [140:org.eclipse.smarthome.ui:0.10.0.201808242044]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:687) [24:javax.servlet-api:3.1.0]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) [24:javax.servlet-api:3.1.0]
	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:848) [78:org.eclipse.jetty.servlet:9.3.21.v20170918]
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:584) [78:org.eclipse.jetty.servlet:9.3.21.v20170918]
	at org.ops4j.pax.web.service.jetty.internal.HttpServiceServletHandler.doHandle(HttpServiceServletHandler.java:71) [175:org.ops4j.pax.web.pax-web-jetty:6.0.9]
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) [77:org.eclipse.jetty.server:9.3.21.v20170918]
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548) [75:org.eclipse.jetty.security:9.3.21.v20170918]
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226) [77:org.eclipse.jetty.server:9.3.21.v20170918]
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1180) [77:org.eclipse.jetty.server:9.3.21.v20170918]
	at org.ops4j.pax.web.service.jetty.internal.HttpServiceContext.doHandle(HttpServiceContext.java:284) [175:org.ops4j.pax.web.pax-web-jetty:6.0.9]
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:512) [78:org.eclipse.jetty.servlet:9.3.21.v20170918]
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185) [77:org.eclipse.jetty.server:9.3.21.v20170918]
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1112) [77:org.eclipse.jetty.server:9.3.21.v20170918]
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) [77:org.eclipse.jetty.server:9.3.21.v20170918]
	at org.ops4j.pax.web.service.jetty.internal.JettyServerHandlerCollection.handle(JettyServerHandlerCollection.java:80) [175:org.ops4j.pax.web.pax-web-jetty:6.0.9]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:134) [77:org.eclipse.jetty.server:9.3.21.v20170918]
	at org.eclipse.jetty.server.Server.handle(Server.java:534) [77:org.eclipse.jetty.server:9.3.21.v20170918]
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:333) [77:org.eclipse.jetty.server:9.3.21.v20170918]
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:251) [77:org.eclipse.jetty.server:9.3.21.v20170918]
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:283) [69:org.eclipse.jetty.io:9.3.21.v20170918]
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:108) [69:org.eclipse.jetty.io:9.3.21.v20170918]
	at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:93) [69:org.eclipse.jetty.io:9.3.21.v20170918]
	at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.executeProduceConsume(ExecuteProduceConsume.java:303) [80:org.eclipse.jetty.util:9.3.21.v20170918]
	at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceConsume(ExecuteProduceConsume.java:148) [80:org.eclipse.jetty.util:9.3.21.v20170918]
	at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:136) [80:org.eclipse.jetty.util:9.3.21.v20170918]
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:671) [80:org.eclipse.jetty.util:9.3.21.v20170918]
	at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:589) [80:org.eclipse.jetty.util:9.3.21.v20170918]
	at java.lang.Thread.run(Thread.java:748) [?:?]

Thereby the charts are working in Habmin AND Influx and RRD4J are up and working. In the browser I don’t see a chart but just the.following:

I suppose it’s t do with the upgrade that I just performed before that. Anybody got an idea how to solve that issue?

antares2001 · September 3, 2018, 6:57pm

Downgrading to an earlier version does not solve the problem is there any advice, what the missing “chart provider” is and whether I need to somehow reinstall it if it got lost?

Kai · September 3, 2018, 10:14pm

Sounds weird. Could you check if you see the “Charts” menu in the Paper UI under Configuration->System?
This menu is shown when the default chart provider is up and running - which it should normally be.

antares2001 · September 4, 2018, 8:11am

Hello @Kai

I downgraded via apt-get to the version of August, 25th and charts are now working again.

The charts menu was though present in the September version, as I looked there first whether it would appear.