Cloud-connector not loading -> empty page error

Does someone else have the problem that the cloud-connector shows that your installation is online, but only loads a black empty (not working) site after some time?

runtimeInfo:
  version: 3.0.0
  buildString: Release Build
locale: de_AT
systemInfo:
  configFolder: /openhab/conf
  userdataFolder: /openhab/userdata
  logFolder: /openhab/userdata/logs
  javaVersion: 11.0.9
  javaVendor: Azul Systems, Inc.
  javaVendorVersion: Zulu11.43+88-CA
  osName: Linux
  osVersion: 5.4.79-v7l+
  osArchitecture: arm
  availableProcessors: 4
  freeMemory: 242581504
  totalMemory: 460423168
bindings:
  - amazonechocontrol
  - astro
  - bluetooth
  - chromecast
  - gardena
  - harmonyhub
  - ipcamera
  - jablotron
  - kodi
  - mail
  - ntp
  - openweathermap
  - orvibo
  - samsungtv
  - smartthings
  - telegram
  - unifi
  - unifiedremote
  - upnpcontrol
  - zwave
clientInfo:
  device:
    ios: false
    android: true
    androidChrome: true
    desktop: false
    iphone: false
    ipod: false
    ipad: false
    edge: false
    ie: false
    firefox: false
    macos: false
    windows: false
    cordova: false
    phonegap: false
    electron: false
    nwjs: false
    os: android
    osVersion: "10"
    webView: false
    webview: false
    standalone: false
    pixelRatio: 2.625
    prefersColorScheme: dark
  isSecureContext: true
  locationbarVisible: true
  menubarVisible: true
  navigator:
    cookieEnabled: true
    deviceMemory: 8
    hardwareConcurrency: 8
    language: de-DE
    languages:
      - de-DE
      - de
      - en-US
      - en
    onLine: true
    platform: Linux armv8l
  screen:
    width: 412
    height: 892
    colorDepth: 24
  support:
    touch: true
    pointerEvents: true
    observer: true
    passiveListener: true
    gestures: false
    intersectionObserver: true
  themeOptions:
    dark: dark
    filled: true
    pageTransitionAnimation: default
    bars: light
    homeNavbar: default
    homeBackground: default
    expandableCardAnimation: default
  userAgent: Mozilla/5.0 (Linux; Android 10; ONEPLUS A6013) AppleWebKit/537.36
    (KHTML, like Gecko) Chrome/87.0.4280.141 Mobile Safari/537.36
timestamp: 2021-01-21T15:59:34.584Z

openhab 2.5, same problem.
In logs:
2021-01-21 17:12:27.578 [ERROR] [io.openhabcloud.internal.CloudClient] - Error connecting to the openHAB Cloud instance: {} blah blah.

Okay thanks for confirming! Just saw it happening on a 2.5.9 installation too…think it’s a cloud-issue… -> moved there

@sintei my openhab installation went offline now… yours too?

see Connection to MyOpenHAB broken - #64 by digitaldan , our hosting provider was performing network maintenance

2 Likes

Thank you :slight_smile: