Commands from Main UI and Google not executing

Setup, Configuration and Use Runtime
1

Hi,

Since few days ago I am having an issue that the commands via the Main UI or even via Google and zigbee buttons are not executing.
If for example I try to switch off the light office (shelly dimmer) in the log I see for example that the command is executed correctly, but the light stays on:

2024-05-04 23:51:15.460 [INFO ] [openhab.event.ItemCommandEvent      ] - Item 'LightOffice' received command 0
2024-05-04 23:51:15.461 [INFO ] [penhab.event.ItemStatePredictedEvent] - Item 'LightOffice' predicted to become 0
2024-05-04 23:51:15.461 [INFO ] [openhab.event.ItemStateUpdatedEvent ] - Item 'LightOffice' updated to 0
2024-05-04 23:51:15.461 [INFO ] [openhab.event.ItemStateChangedEvent ] - Item 'LightOffice' changed from 100 to 0
2024-05-04 23:51:15.461 [INFO ] [openhab.event.GroupStateUpdatedEvent] - Group 'grpLightBulbs' updated to ON through LightOffice
2024-05-04 23:51:15.462 [INFO ] [openhab.event.ItemCommandEvent      ] - Item 'itmLightOfficeTimerOverride' received command OFF

Simmilar for the light Hall (zigbee via deconz)

2024-05-04 23:54:22.536 [INFO ] [openhab.event.ItemCommandEvent      ] - Item 'LightHall' received command 70
2024-05-04 23:54:22.537 [INFO ] [penhab.event.ItemStatePredictedEvent] - Item 'LightHall' predicted to become 70
2024-05-04 23:54:22.538 [INFO ] [openhab.event.ItemStateUpdatedEvent ] - Item 'LightHall' updated to 70
2024-05-04 23:54:22.538 [INFO ] [openhab.event.ItemStateChangedEvent ] - Item 'LightHall' changed from 0 to 70
2024-05-04 23:54:22.539 [INFO ] [openhab.event.GroupStateUpdatedEvent] - Group 'grpLightBulbs' updated to ON through LightHall
2024-05-04 23:54:22.733 [INFO ] [openhab.event.ItemCommandEvent      ] - Item 'LightHall' received command 100
2024-05-04 23:54:22.734 [INFO ] [penhab.event.ItemStatePredictedEvent] - Item 'LightHall' predicted to become 100
2024-05-04 23:54:22.735 [INFO ] [openhab.event.ItemStateUpdatedEvent ] - Item 'LightHall' updated to 100
2024-05-04 23:54:22.736 [INFO ] [openhab.event.ItemStateChangedEvent ] - Item 'LightHall' changed from 70 to 100

also the my Zwave Fibaro shutters don’t move.

I need to restart the service to fix everything, but after some time it all stops

If I look in the things, all those devices are online and the values are getting updated, even the trending works for example.

I am running openHAB 4.1.2 Release Build on Ubuntu 22.04.04 LTS

I have no idea what to look for in the logs to identify the problem.
Any suggestions would be welcome

Thanks

2

The problem is with the zwave network.

I’m not great debugging at this level but I know you’ll need debug level logging enabled on the binding and capture what’s going on when you send a command.

Ultimately the fix is probably going to involve a network heal, removing zombie nodes, or adding more mains powered devices to the network to improve the mesh.

3

Hi, I dont think the problem is with the Zwave network since also zibgee and WiFi devices are not reacting.
For example I have a ZigBee button that is supposed to activate Sonoff (with tasmota) but that doesn’t work also. Also no command from the Main UI works, but I can see that the (feedback) values are on the Main UI updated. I have some analog sensors and they work.

I did apt upgrade of the system few feeks ago and I think it started then.

4

According to your logs all commands are received and processed by OH. The only place left for there to be an error is the binding or the devices/technologies themselves. If you send a command to an Item and you don’t see “Item foo received command ON”, “Item for predicted to become ON”, “Item foo changed to ON” then you know that OH isn’t working. Since those are present tht means OH received the commands and processed them as normal. The problem lies closer to the devices.

To get more information about that you need to get debug level logs from the bindings to see what they are doing with those commands.

5

Ok, thanks for the suggestion.
I will follow up if it happens again.