Even if the device appears to be in the database, some manufacturers use multiple sets of references for different regions or versions, and your device references may not be in the database. In either case, the database must be updated and you should raise an issue to get this addressed.
A quick search of the forums for “Zwave 700” will show you numerous posts that the 700 series controllers are not supported. Some of these posts are from Dec '21 so I think it would have been kind of big news if we had added support in the last month.
I’m not seeing anything in openhab that seems to match anything like that. I do have an Aeotec Gen5 stick on its way and I’ll try it Saturday to see if I just initially ‘chose poorly’ when getting a controller
Since it is a battery operated device, you should wake it up several times after the inclusion process until the “interview” is complete - then you should see it with the correct name and not the unknown device. So you would need to delete your thing and check the inbox again if you device is now recognized correctly in your inbox. There should not be a need for a new inclusion .
Yes, valid responses. I did change the polling period and the wakeup interval and left it for a day but have not seen it get configured.
I didn’t see anything in the information panel with manufacturer Ids or references either. I understood what you meant even though you put it in XML , but good to clarify for later readers in the thread
Amazon canceled my order of the Gen5 stick since they then realized they didn’t have any after I placed my order. So, still haven’t made any progress. Just wanted to respond to this thread in case anyone thought I wasn’t following up