I can control a relay via rule, but not via Paper UI

You’re going to have to provide a lot more information than that. Please see How to ask a good question / Help Us Help You.

Your title and the contents of the post don’t match up either. So it works in a rule, then why not use that rule?

Are you really running OH 2.5? PaperUI doesn’t exist in OH 3.

Show your configs. Show your logs. Describe what you’ve done.

We’re happy to help but you have to meet us half way.

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