I have enjoyed my openHab experience, and would first like to thank the people hidden way way behind the scenes. Thank You.
Unfortunately openHab has become so unreliable that I have no choice but to abandon the use of it.
This morning I made an SD card backup of my openhabian setup, and then stuck the card back in and updated installed packages through the config interface. What I got was - All of my TP-Link plugs HS100s & HS110s un-initialized and all of these broken devices re-detected in the Inbox, but the real kicker was that all of my rules were gone. So I shutdown and restarted the system. Same thing.
A few weeks ago I needed to add 2 Sonos Play:1 speakers to the system. To cut a long story short after sifting through the forums I dropped an addon into the addons folder and the two speakers were detected properly.
A normal support system works where you send an email to support and get a response back from a technically knowledgable person. What you get from openHab support is forums of peoples experiences on how they have dealt with the same or a similar issue.
What openHab needs is a better support system. It is fine to have documentation and forums but you also need a support structure.
When I have a problem with the Sonos addon, I need to contact the maintainer directly, not a bunch of “this is what I did” people.
When I have a problem with all my Rules disappearing from the PaperUI, I need to contact the maintainer directly, not a bunch of “this is what I did” people.
I know that openHab is opensource (unpaid), but it is also understaffed, if it relies on forums to fix problems and not technically knowledgable people.
I will install the dedicated LIFX, Hue, Kasa, SmartThings etc apps on my 5 interfaces.
Have fun with openHab 2.4.