Kwikset 914 - connected but cannot control

This is my first post - trying to run OH2 (v2.4) on RPI with Aeotec Z-wave stick. I have successfully completed a secure include of a Kwikset 914 lock and Paper UI shows it is on-line. However under the Control Tab clicking Locked or Unlocked has no effect. Also the items Alarm, Alarm Raw and Battery show “-NA” (-NA% for the Battery). What am I doing wrong?