OpenHAB - myopenhab connection issue

Apps & Services openHAB Cloud
1

Hey everyone,
I have an issue with my openhab 4.3.5 that I cannot connect to my openhab system remotely sometimes. I have reinstalled the cloud binding, created new UUID and secret, but none of them worked. Locally I can access the system, allt things works fine.

openhab log after the new UUID and secret creation:

2025-05-04 08:18:41.465 [WARN ] [io.openhabcloud.internal.CloudClient] - Error connecting to the openHAB Cloud instance: not authorized. Reconnecting after 2796 ms.
2025-05-04 08:19:39.167 [WARN ] [io.openhabcloud.internal.CloudClient] - Error connecting to the openHAB Cloud instance: try again in 2 seconds.
2025-05-04 08:21:18.570 [INFO ] [io.openhabcloud.internal.CloudClient] - Shutting down openHAB Cloud service connection
2025-05-04 08:21:18.574 [WARN ] [io.openhabcloud.internal.CloudClient] - Socket.IO disconnected: io client disconnect
2025-05-04 08:21:18.574 [INFO ] [io.openhabcloud.internal.CloudClient] - Disconnected from the openHAB Cloud service (UUID = 37…4e, base URL = http://localhost:8080)
2025-05-04 08:21:18.737 [INFO ] [io.openhabcloud.internal.CloudClient] - Connected to the openHAB Cloud service (UUID = 37…4e, base URL = http://localhost:8080)

Pictures from myopenhab:

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Does anyone has had this issue before? If so how did you solved it?
Thank you for your help!

2

Can I get some help for this please?

3

okay, its time to move on, because all the thing that I have tried does not worked and I dont know the answer for this… nor get a help for this.I can only see in the log that its using the localhost instead of the myopenhab.org, but that links (myopenhab.org) is in the openhabcloud config.
Thanks for the review!

4

Do you have a problem from time to time and sometimes connection is working or do you have problems in establishing the connection?
Either way, please check the permission of the two files UUID and secret.

5

I have to force the connection with reloads , most of the times the screen is white or black, sometimes I get the openhab offline screen and if I reaload it multiple times it let me access from Chrome, on phone it does not work. Permissions looks good for me (all the users has maximum access)

6

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This is what I get

7

Sorry. I can‘t be of any further help.
On my side everything is working as expected. I also have v4.3.5 installed.

8

This looks like a proxy error?
Are you working through a proxy server of some sort?

Maybe try a direct connection to rule out?

9

Im trying to connect through myopenhab.org, nothing else has been used.

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Direct communication ok, the remote has issue

10

I meant access https://home.myopenhab.org directly?

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What is wifi_slash? That is what I meant looks like a proxy of some sort?

Or is that supposed to be an ICON that is not being displayed? Which would also indicate a local issue?

11

can you please show the advanced config of the cloud connector addon.

12

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This is the settings for that

13

thats an icon that is not showing perfectly from myopenhab. Locally all things works

14

Did you try to use the https:// link as @Mark_VG asked?
You should not use http://

15

Same issue

16

What browser are you using?

Have you tried a different browser.

Do you get the username and passeord prompt?

Does https://myopenhab.org work?

17

Tried multiple browser and also the mobile app. Same error on remote Connect connection. Myopenhab.org works, password and user good, but when you want to Connect from there to the openHAB thats where you get the error

18

Okay, I was able to figure it out what was the problem. Besically one of the windows update has did some changes to the firewall, and because of that some of the port was disabled (like 443 that myopenhab.org use). After I have enabled it it started to work perfectly