Push notification stops working since a couple of days ago

Hi,
It seems to me that push notification is not working since a couple of days ago.
I’m on OH 4.2.1, the cloud is online and I can see the push notification message there, I can even send test notifications without issue, however none of generated notification was delivered to my iOS devices. Tried to restart everything also reinstall the app without luck.
Anything else shall I do? Many thanks

Has anybody experienced similar issue recently?

I just ran one of my rules which sends a notification and it came through fine.

Thank you and strange issue which I experienced once in 2023, and it got fixed by itself, hope it won’t take long this time. Are you on iOS as well?

No, I’m running a Google Pixel 9 Pro XL here.

Update: I restarted openHAB and added EXTRA_JAVA_OPTS: -Duser.timezone=Europe/Berlin
Now I am receiving Notifications again.
Not sure if there is a correlation with missing timezone-parameter.


I am facing the same issue.
BroadcastNotifications are not delivered to my iPhone anymore.
Tested with openHAB 4.2.1 and 4.3.0.M1

sendBroadcastNotification("Test", "light", "Tag", "Test", null, null, null,null, null, null)
sendBroadcastNotification("Test")	

→ no Message was delivered to iPhone (TestFlight App 3.0.4(10))
→ no Message was delivered to iPad (openHAB App 2.4.56)

Maybe @digitaldan has some insights?

Thanks! Did you check OH cloud and can see the notifications there? I can even send test notification, and I didn’t make any change to OH recently, it just suddenly stops working. I experience similar thing in 2023, but after a week or two it started to work again. It’s mystery for me and have no idea what else I can do.

Yes, I checked my cloud notifications:

Ok, maybe it’s the restart that triggered something. I will try again with the TZ info.
Thanks a lot!

So i don’t think this is a cloud server issue, and its not related to past IOS messaging issues as we moved our IOS messaging to Google Firebase months ago, its the exact same path and code that Android messages use now. Also there are no errors in the server log, i can see messaging operating normally.

I would always run the binding in TRACE mode when trying to figure out issues like this, confirm its sending something to the service. Then in the myopenhab cloud portal, i would confirm the message is logged there, but also try sending a test message to a specific device in the portal settings to ensure messaging from the cloud to the device works.

Since sunday my notifications also don’t work anymore.
I’ve tested with a testmessage. It does go to the cloud and appears in the iOS app on my iPhone, but my phone doesn’t give a notification in the notification center. It looks to me like it’s a problem on the server side, but maybe there is something I can do?

Hi,
Thank you for the reply!
As I wrote that I did check myooenhab cloud and all notifications are logged there. I also tried to send test notification to my iOS devices which worked. However the rule triggered notification never reaches my phone, so I don’t think there is something wrong in my local setup.

What version of the IOS client are you using? It should be under the settings menu.

I have latest version from AppStore 2.4.56, looks like released more than 1 year ago

I have also 2.4.56. Latest iOS (17.6.1).

I have latest version from AppStore 2.4.56

Ah, yes, that could be the problem. Can you try using the test flight version ? I need to get going and get this pushed out… i’ll probably look at that today since i have some time.

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The testflight version (3.0.4) is working! Thanks!

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Hi Guys,
I also have 2.4.56 and I confirm I also do NOT get the push notifications anymore. Same as last time, they appear in the notification area but they do not get displayed live on my iphone.
Many thanks in advance for your time @digitaldan !
Cheers guys! Jerome.

Hi @digitaldan :
Also can confirm the test version 3.04 solves the issue for me.
What’s the plan to make the official release?
Also I saw in the OH 4.2 release notes it seems that there will be a brand new iOS app that support notification with image and action buttons, is it going to be a different app and what’s the timeline? Many thanks for the help!

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Use the version 3.04 via TestFlight (link in the post above) should solve the issue