[SOLVED] Z-Wave problem with TZ74

Add-ons Bindings
1

Hi, I’m having a problem with a TKB TZ74 device. The related Thing became OFFLINE and the linked item got unresponsive. The sequence was something like:

  • Around 13:00h: tried to switch the device but it didn’t worked > Unpowered and powered.
  • Around 13:30h: Z-Wave LOGs enabled.
  • Around 14:10h: tried to switch the device but it didn’t worked > Unpowered and powered again.

I don’t know the exact time when this events occurred, but I don’t understand the Z-wave LOG :stuck_out_tongue_winking_eye:.

Do you have any clue about the reason? I’m using the binding version 2.4.0.

The log is attached here.

2

Node 12?

You are getting huge timeouts for all of your nodes (7,11,12).

Feed it through the log viewer:
https://www.cd-jackson.com/index.php/openhab/zwave-log-viewer

Did you restart openHAB?
Did you soft reset your controller? (remove it, plug it back in, restart openHAB)

3

It’s hard to say what’s up here - no devices are responding so it seems to be a network problem. Communications between the binding and controller is find, but between the controller and the device is not fine.

I would suggest to reset the stick by unplugging it.

1 Like
4

After few resets and re-inclusions I find out the problem. The physical relay was next to a big metallic layer and that seems to block/modify the Z-Wave signal enough to break the connection with the controller.

Thank you all!