Need a bit of a pointer on the Somfy Tahoma binding please.
I have a Connexoon and I’m running OH3 and have been happily using the binding for a while (about a year), until a week or so back when the bridge stopped communicating and just sat in an error state.
Since then I have tried to upgrade OH, so I am now on 3.1.0 and it is now saying
**COMMUNICATION_ERROR** Error logging in (check your credentials)
and I have the option to change the Cloud Portal but have left it as
This error makes sense as I cannot log in to
www.tahomalink.com and just get a ‘Login Failed’ error there.
Now, I am in the UK, so I believe when purchased the blinds I set up an account with
I have tried resetting the password and whilst that works and changes a password for
somfy.com it still doesn’t let me sign in to
I can successfully (or at least it seems) log in to
somfy-connect.com and it tries to pass me over to
tahomalink.com but still fails to log in to that.
I’ve contacted Somfy UK Support who have said there has been no changes on their side (which I am taking with a pinch of salt) and they are not sure why
somfy-connect.com would ever redirect me to
tahomalink.com as that is the US site.
I can use the mobile app fine though and have tried leaving it disabled for a few days as well, as I have seen some posts about accounts getting locked.
So my questions:
- Are there others in the UK which are able to sign in to
tahomalink.comand still have the binding working?
- Is there something else that I should be doing instead in the config?
- Can you think of anything else that I should try?
Thanks in advance,