Hello,
Please I need help to solve the problem of connection between Openhab Cloud Connection and the Android App. I have many Android mobiles most of them are working perfectly but I have 2 of them not.
I read many topics regarding this issue but all are talking about a private cloud, but for me, I am working on myopenhab.org cloud.
Please advise !!
Did you Setup all the device the same way? Especially, did you set something for the SSL client certificate for the devices in questions only?
Hello Opus,
Yes all devices are set in the same way, i did clear the data of the App and tried again also not working. Even i tried to connect the same mobile to different Openhab controller with no success. and i didnât touch the SSL client Certificate in the settings.
Every time the SSL handshake failed noting that in the Openhab App settings is hows that itâs connected to Openhab cloud.
What âdifferent openHAB controllerâ?
i have 2 homes with 2 different Openhab servers. so i tried the App on both on the same mobiles are not working.
Is there any difference between the Android versions ?
well the working ones are Android Version 7 and 9.
the non-working mobile has the Version 8.
and also and also i have another mobile with Android Version 10 not working.
Any advise what could be this issue from ??
The certificate thatâs being used on myopenhab.org server is created by Lets-Encrypt so the certificate shouldnât be the root cause.
Do the Android mobiles that do not work have something in common compared to those that work e.g. like from a different vendor ?
In the app under settings there are two entries ( last two ) âshow information related to solve problemsâ and âprotocolâ. Could you try them if they provide more information that could be used for the analysis ?
Actually not related to the vendors cause the ones working are Samsung & Huawei and also the non-working Samsung and Huawei.
here is attached the exact message that appears on the non-working mobiles noting that the username and password are 100% correct.
could you also check if there is more info in the âshow information related to solve problemsâ and âprotocolâ menu of the app ?
hello, did it and nothing additional is shown.and here is another message appears on the same mobile but using this time the Beta version of Android app. am not able to understand if itâs a mobile issue or Openhab issue. this never happened before and it happens with many mobiles and not only one.
Hello,
Exactly I am using the laster one 2.14.0.
Are you using the same username and password combinations on all devices?
Strange, maybe thereâs something wrong with the SSL stack on your device. Is it rooted or modified in some way?
This is just a timeout. Did you retry it?
Hello Mueller,
First yes I am using the same combination of username and password. moreover, it shown in the app settings that I am connected to Openhab server.
Second: the mobiles are not rooted.
Third: I keep retried it, even I cleared the cash of the app then uninstalled it then installed it, after that being stuck on the same step.
for now I am using the basic UI logged in via the chrome browser in the mobile then I created ashurtcut for the remote page of the basic UI. itâs working normally. but the native mobile app still not working remotely.
Can you post the log of the devices?
