I have a TKB_TZ66 (single pad switch) zwave device. It functioned well but at some point (I think after upgrading to 2.5.5, but not sure) it started behaving erratically. It appears in paperUI as "OFFLINE - COMMUNICATION_ERROR".
Sometimes the TKB_TZ66 could be switched from the openhab app but most of the time it failed. It was listed as a dual pad switch, which it is not (it’s a single pad). So I excluded it (using habmin could not get that to work in paperui) but now I cannot rediscover it…
Not sure if it is related but there is also a ghost node2 thing that is online but shown as an “Unknown Device” no idea which one that is.
Thanks for your reply Bruce!
Indeed that could be the case. I did use the logviewer too but I lack the knowledge to understand in detail what the log is telling me.
I was hoping that it is just a matter of synchronization:
the switch still thinks it is included while the controller thinks otherwise.
But the manual for the switch does not describe how to perform a factory reset (other then: exclude it from the controller) I have always wondered " what if a controller fails (e.g. the usb stick “breaks”).
You can exclude it using any controller - it doesn’t have to be the same controller that was used for the inclusion. This should allow you to reset the device, and I’d suggest that this is the way forward - or bring the device closer to the controller to see if that helps.
If it completes initialisation, such that the binding is communicating with the device, then that exercises pretty much all functionality of the device. Maybe it has poor range, but otherwise it doesn’t sounds like it is broken.
I would suggest to check the logs - if it’s working fine closer, then probably a new device will not be 100% reliable, even if it has a better range.
It is a direct line of site - ie no walls, furniture etc? Range is affected by a number of different factors - not just distance, but also the amount and type of material in the way, any metal in the area, angles through walls, alignment of antennas, other electrical good nearby…
There are 2 walls and a kitchen in between. but the thing is: it has been working flawless for some time, and nothing really changed when it started giving problems. But of course range can still be an issue