Tesla account rapidly flapping OFFLINE/ONLINE

dazza · January 25, 2024, 7:01pm

Hello,

I’m running 4.1.1 under docker on Synology NAS. I had a stable Tesla account ‘Thing’ running and consistently online from January 17 until January 24, when I decided to remove and reinstall it in order to run discovery again (it had discovered two vehicles for some reason, one generic and one with the model that I have). Here’s the logs from event.log related to the Tesla account:

2024-01-17 01:39:51.718 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'tesla:account:fa0bc5151b' changed from UNKNOWN to ONLINE                                             
2024-01-24 02:20:57.917 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'tesla:account:fa0bc5151b' changed from ONLINE to UNINITIALIZED                                       
2024-01-24 02:20:58.004 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'tesla:account:fa0bc5151b' changed from UNINITIALIZED to UNINITIALIZED (HANDLER_MISSING_ERROR)

So, no errors from the 17th until yesterday when I tried to reinstall it.

Initially I just deleted the Tesla account thing and created a new one with the exact same Refresh Token as I had used previously, but as soon as it came online it would go off again. The logs for that look like:

2024-01-25 13:36:50.411 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'tesla:account:3c709fac78' changed from OFFLINE to ONLINE                                             
2024-01-25 13:36:50.524 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'tesla:account:3c709fac78' changed from ONLINE to OFFLINE                                             
2024-01-25 13:37:05.525 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'tesla:account:3c709fac78' changed from OFFLINE to ONLINE                                             
2024-01-25 13:37:05.638 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'tesla:account:3c709fac78' changed from ONLINE to OFFLINE                                             
2024-01-25 13:37:20.638 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'tesla:account:3c709fac78' changed from OFFLINE to ONLINE                                             
2024-01-25 13:37:20.764 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'tesla:account:3c709fac78' changed from ONLINE to OFFLINE                                             
2024-01-25 13:37:35.764 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'tesla:account:3c709fac78' changed from OFFLINE to ONLINE                                             
2024-01-25 13:37:35.886 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'tesla:account:3c709fac78' changed from ONLINE to OFFLINE                                             
2024-01-25 13:37:50.889 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'tesla:account:3c709fac78' changed from OFFLINE to ONLINE                                             
2024-01-25 13:37:51.002 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'tesla:account:3c709fac78' changed from ONLINE to OFFLINE                                             
2024-01-25 13:38:06.002 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'tesla:account:3c709fac78' changed from OFFLINE to ONLINE

I tried testing the idea that my access token was invalid by replacing it with ‘abc’ and as far as I can tell I see exactly the same sequence in the event.log. First online, then immediately offline.

I then tried to generate new access tokens using the iOS ‘Auth for Tesla’ app, which is the same way I’d generated the working one originally. No joy. I’ve tried 3 or 4 other tools for generating refresh tokens, none of them seem to work.

I decided to check if TezLab, which also uses API access, can connect to my car. It does seem to, but it also is prompting me to update my connection:

Screenshot 2024-01-25 at 1.48.34 PM

This could be a wild goose chase, but here’s what they have to say about that:

I did follow their guidance and updated, but for the record, TezLab was communicating with my car before I updated the connection, and seems to be working fine after the update.

Can anyone suggest anything I can to do troubleshoot this? I don’t have access to Tesla’s API and there’s no error logged, just the ONLINE/OFFLINE message.

dazza · January 25, 2024, 7:05pm

Update, I found something in openhab.log I had missed until now (not used to looking there):

==> events.log <==                                                                                                                                                                   
2024-01-25 14:01:13.445 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'tesla:account:3c709fac78' changed from ONLINE to OFFLINE                                             
2024-01-25 14:01:28.444 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'tesla:account:3c709fac78' changed from OFFLINE to ONLINE
2024-01-25 14:01:28.560 [INFO ] [ab.event.ThingStatusInfoChangedEvent] - Thing 'tesla:account:3c709fac78' changed from ONLINE to OFFLINE         
                                                                                                                                                                                  ==> openhab.log <==                                                                                                                                                                  
2024-01-25 14:01:28.559 [ERROR] [internal.handler.TeslaAccountHandler] - Error fetching the list of vehicles : 412:org.apache.cxf.jaxrs.impl.ResponseImpl$1@29ded4b4

Has some change on Tesla’s side broken this binding?

dazza · January 25, 2024, 7:15pm

Might be this:

Any ideas on how I could make that code change? I don’t see those files on my filesystem, and I’m not sure what to do with a .jar file mentioned in that issue’s discussion.

MathiasVDA · January 25, 2024, 7:37pm

I also have a similar issue with the Tesla binding. I’m following the github issue that you just mentioned because I think Tesla changed the API and hope that someone can find the time to implement a fix

Paul_Smedley · January 25, 2024, 8:49pm

I made some test fixes based on Endpoint is only available on fleetapi · Issue #3629 · teslamate-org/teslamate · GitHub - https://smedley.id.au/tmp/org.openhab.binding.tesla-4.1.2-SNAPSHOT.jar
My changes are in Commits · psmedley/openhab-addons · GitHub

Both my cars are now online, but I haven’t had to check much more.

Long term, we need to find a way to move to the official API

Edit: Both cars were online

rose78 · January 25, 2024, 9:24pm

I put the https://smedley.id.au/tmp/org.openhab.binding.tesla-4.1.2-SNAPSHOT.jar in addons-folder.
The Tesla Bridge Account is now online but the vehicle thing is offline.
Log: [WARN ] [internal.handler.TeslaVehicleHandler] - Got an unsuccessful result, setting vehicle to offline and will try again

Paul_Smedley · January 25, 2024, 9:50pm

Yeah unfortunately there are more changes required.If nobody beats me to it, I’ll try and dig more later today

dazza · January 25, 2024, 10:07pm

I’d be happy to help test, but I’m not sure how to get a new .jar file to be used instead of the one distributed with 4.1.1. I’m running in docker, and things are a bit different than a full linux distro.

Here’s what my addons folders look like:

root@a7debe86acd9:/openhab/addons# find / -name addons                                                                                                                               
/openhab/addons                                                                                                                                                                      
/openhab/userdata/tmp/mvn/org/openhab/addons                                                                                                                                       root@a7debe86acd9:/openhab/addons# ls /openhab/addons/                                                                                                                               
root@a7debe86acd9:/openhab/addons# ls -1 /openhab/userdata/tmp/mvn/org/openhab/addons/bundles/org.openhab.binding.tesla/4.1.1/                                                       
org.openhab.binding.tesla-4.1.1.jar                                                                                                                                                  
org.openhab.binding.tesla-4.1.1.jar.sha1                                                                                                                                             
root@a7debe86acd9:/openhab/addons#

I’m fairly comfortable with command line work, and linux in general, but I haven’t yet graduated from OpenHab user to OpenHab hacker!

Paul_Smedley · January 25, 2024, 10:19pm

Link is refreshed now and battery level at least has updated for me.

To install- remove the official binding, and copy the jar into /usr/share/openhab/addons

somy · February 1, 2024, 4:15pm

Will give a try and report the result - only thing I care is battery (it controls when to charge at cheapest hours).

somy · February 1, 2024, 6:19pm

Can confirm it works for me, at least I can see remaining battery etc (for now).
Thanks a lot!