You’re welcome Daniele,
You’re very lucky to have a static public IP, very hard to get these days 
When you type in your publicIP:xxxx you get the usual normal login screen of OpenHab asking for your username and password. The port forwarding mechanism will have brought you straight to the actual OH server running on your PC/Mac/RPi or whatever you run things on. I run openhab from a folder on the Desktop of my Macmini which also runs my media/movies and my security cams in the house. Anyway you won’t have to interact with or see the router login itself.
I’d say forget about the ‘openhab.org’ thing. That cloud access service became a pain and I abandoned it. To be honest, they would be better asking people to subscribe/pay for a stable/reliable cloud system.
I have a stable reliable fast remote access system since I did my own thing with opening ports. Ignore the scaremongers about hacking into your system…who on earth would be interested…? 
regards,
very good good, thanks for the help.
therefore I am able to access openhab and the administrator does not make me more problems.
did I get it right?
I don‘t like to repeat myself, but you force me to do so.
As written in many posts before, the openHAB foundation can not provide a paid service for being a non profit organisation. Furthermore, we don‘t have the manpower to guarantee any SLA.
I have just checked the connection to my openHAB 3.1(stable) server on my iPad via mobile network and myopenHAB. Everything is working fine, even admin login is working and I can change settings.
IMHO, you should enable trace log level for your cloud connector bundle to let us see, what‘s going wrong.
Hi Hans,
Yes I appreciate the position of it being non-profit, but maybe there could be a way for members to ‘donate’ on a ‘voluntary’ basis towards the maintenance and people’s time and effort. It could have a charity status to allow that. I get that there are a core group being very generous with their time and thus one feels bad about complaining about things and thus a ‘contribution’ would go towards rewarding the core group. I think many of us would like to show our appreciation that way.
Hans it may be that the cloud service is fine at the moment but I (and others) were having issues and I do have limited patience for having to keep tinkering/digging into a system to fix it or to request help. Thus I decided to opt out and implement a simple robust (with faster response) solution which worked better for me and is still fine.
regards,
Hi Daniele,
Yes that’s it exactly. You’ll have a clean remote login directly to your OH.
I should say that there’s nothing wrong with Cloud services per se and many home automation insist you operate that way. For example, I have Vera Plus hub running a simple system in another property and I use the Vera Cloud service (free also) to remote access login. It very occasionally throws a wobbly but mainly stable and fine.
It is not that easy. Since starting the foundation, there is an option to donate money, and this is highly used. Thanks to all donators here. This money and part of the membership fees are used to pay the infrastructure used for openHAB (website, build servers, myopenHAB cluster, etc.) But we cannot hire staff to run the cloud service. Actually, it is just 3 guys taking care of development and maintenance. So please understand that it takes time to solve reported issues.
In general, myopenHAB runs really stable, so to find the root cause for issues people report, we definitely need logfiles to analyse. And it is not much effort to provide those.
If you are happy with your solution, than go for it. But don‘t complain if you got hacked. We already had such reports in the past.
You‘d better think of a VPN solution to connect to openHAB from outside your network.
Hi Hans,
Thanks for your reply. I didn’t realise I could donate, thanks for the info, so I’ve just sent a few bob to the foundation now
Yes absolutely I appreciate the core staff is small and of course it would take time to get around to everything, so no complaints there.
I do have a paid VPN service actually so I might take your advice about using it for remote access to OH. Regards,
right you’re right, could you tell me why I can’t unlock the administrator anymore? the credentials are correct, I also re-registered with a new uidd but nothing.
I see the home but the administrator does not unlock, he keeps asking me for my credentials
Could you please post a screenshot of whats happening and a log extract from that time.
from smartphone how can i see the log?
Do you have any special characters used for the admin user and/or password?
the credentials are the same,
username = my email
pwd = Xxxx_1234
That could be the culprit.
Please delete the admin user and create a new one without special characters….
Ok, I try thanks
I try whit
Username = my email
Pwd = Xxxx1234
But the same, don’t work
No, username and password without special characters!
To delete the admin, see here
Thanks, I try
hi, when I try to delete user.json, it exits "permission denied Error code: 3
Error message from server: permission denied ".
either if I use winscp or directly from the openhab folders.
how you do it?
I did it, now work… thanks thanks thanks thanks