Thanks @mhilbush.
I know I “bang on” about logs a lot, but they tell me exactly what happened at the protocol and binding level, and it what order, timing, etc. Often peoples descriptions of what they did are either too high level, incomplete, or even inaccurate. The logs may not always be perfect - there’s a limit to how much logging can be done, but it will help a LOT to work out where to look, and we can always add more logging in specific areas if needed.
Without the detailed debug logging, it’s really hard, or impossible even, to work out what is happening. I know creating the logs has drawbacks and people don’t like to do it sometimes, but without them, I’m not sure I can really help, and believe me, I would REALLY like to resolve this issue.