Alexa mqtt devices stops working after OH3.3 upgrade

[iceland12]

Hi,
after a successful upgrade from OH3.0 to OH3.3 I have problems with the OpenHab Alexa Smart Home skill.
Please see the description of my problem below - do you have any ideas how I should analyse this behaviour any further - or even better: do you recognize it an know what’s causing it?
Many thanks,
Nick

Setup

• OH 3.3 running in Docker image, successfully connected to OH cloud
• OpenHab Alexa Smart Home Skill & multiple Alexas at home

Symptoms

• when telling Alexa to do something (switch on, off, etc.) with an OH-controlled device, Alexa responds something like “The device is not answering, please check connection”.
• from Alexa app the addressed device (and all others devices connected via mqtt) is displaying as “not responding”
• no specifics errors in the OH ‘openhab.log’

[rpwong (Russ)]

@iceland12

successfully connected to OH cloud

There are ongoing issues with the openHAB Cloud service. Servers think they are connected, but they are not.

Disconnected from the openHAB Cloud service

Correct. Your server doesn’t know that it’s disconnected, so there’s no need to reconnect. You can confirm this by going to myopenhab.org, which will show that your system is “Offline”. Also, correct. Per the various ongoing discussion threads, this is happening to a lot of people. Something’s wrong, but it’s not your system. So the maintainers are trying to fix it. The short-term fix is to restart the cloud connector. The easiest way to do this is to save the settings via MainUI, which forc…

[iceland12]

Thanks a lot @rpwong ! You saved me other time waste.