Check the log for errors. There is a bug with the marketplace for some users. See [SOLVED] Failed downloading Marketplace entries: Received fatal alert: handshake_failure - #5 by CDriver for a solution.
Check the log for errors. There is a bug with the marketplace for some users. See [SOLVED] Failed downloading Marketplace entries: Received fatal alert: handshake_failure - #5 by CDriver for a solution.