Myopenhab account offline

I created an openhab3 instance and a sitemap that I’m able to view on my IOS app. I registered on and copied the UUID and secret from /var/lib/openhab and /var/lib/openhab/openhabcloud; respectively. I validated my email address but my says my account is offline. I looked at the logs and this is one of them I get on

2021-01-21 05:49:17.187 [WARN ] [ache.cxf.phase.PhaseInterceptorChain] - Interceptor for {}UUIDResource has thrown exception, unwinding now

Update: I stopped the service using openhab-cli and then restarted it. It now comes online. However, it times out when I try to go to dashboard from or when I try to access it from the IOS app. The log reports the following every time I refresh the IOS app

2021-01-21 06:49:32.918 [ERROR] [io.openhabcloud.internal.CloudClient] - Error connecting to the openHAB Cloud instance
2021-01-21 06:49:32.931 [INFO ] [io.openhabcloud.internal.CloudClient] - Disconnected from the openHAB Cloud service (UUID = omitted, base URL = http://localhost:8080)"

It appears to be an issue with the backend. My sitemap just came up. Thanks.

Yes, see Connection to MyOpenHAB broken - #64 by digitaldan , our hosting provider was performing network maintenance.