Zigbee devices offline/don't work after reboot on pi running OH2

[Kim_Andersen]

@chris

@Kim_Andersen if you see this issue again, then I would like to get a thread dump if possible.

The specific attributes of this issue that you should look for are that the ASH layer messages are stopping - or maybe other things may also stop, but the ASH frames are the most obvious thing that I think will get stuck.

I think that there is a resource issue, and your system is running out of resources - the framework tries to create a new thread to process the incoming message, but this doesn’t happen and it seems that it blocks. Possibly some threads are not completing and are consuming resources, or maybe something else in the system is consuming resources and preventing the ZigBee system to operate.

A thread dump?? I know very little about linux, so this will require some help

Doesnt sound good if the problem is lack of resources… I´ll try google it to see if I can find anything…

[Kim_Andersen]

@chris here is a debug log right after a reboot, (at time 22.17 today aprox).
I´m not quite sure if this is normal, but I see some timeouts, and transaction timeouts.

zigbee.log

[TimmeeY (Tim)]

I just upgraded to openhab2_2.4.0~M4-1

When I now click on one of the Offline ZigBee things. It says
“Bridge - Offline”
Not sure if that means anything different than “offline”

[nefilim (Peter vR)]

Hi @chris - I’m having similar problems and cannot get more than one sengled bulb to pair with my husbzb-1 dongle.

I saw your document for sniffing. I have a few questions that aren’t entirely clear in the document:

1. Do I need the CC2531 dongle or is the HUSBZB-1 (Ember NCP) enough?
2. If no and only using the HUSBZB-1 dongle, do I set the ZigBeeSniffer -port parameter to device used by the Ember (/dev/ttyUSB1) ?
3. Does OpenHAB need to be running or not running when sniffing, ie can they share they UART/USB device?
4. If it should be running, should I put in zigbee permit mode if I’m trying to debug joining problems? Ie do everything on OpenHAB and the thing/device as if I were trying to join it?
5. In the CC2531 is not needed, should I also use 57k6 baud and software flow control with the Ember for sniffing?

I’ve tried the following (Wireshark running on another host):

java -jar ZigBeeSniffer.jar -port /dev/ttyUSB1 -baud 115200 -flow hardware --ipaddr 192.168.100.3 --ipport 17754

but didn’t capture any packets…

Thanks!
Peter

[chris (Chris Jackson)]

@nefilim

• Do I need the CC2531 dongle or is the HUSBZB-1 (Ember NCP) enough?

You can use an HUSBZB-1, but note that you will need a separate one for sniffing - you can’t use the same device as you use for the coordinator.

@nefilim

• If no and only using the HUSBZB-1 dongle, do I set the ZigBeeSniffer -port parameter to device used by the Ember (/dev/ttyUSB1) ?

Correct - but as above, you do need a separate device for sniffing.

@nefilim

• Does OpenHAB need to be running or not running when sniffing, ie can they share they UART/USB device?

OpenHAB will need to be running as we want to see the communications between the devices and openHAB.

@nefilim

If it should be running, should I put in zigbee permit mode if I’m trying to debug joining problems?

I don’t know - it really depends where the problem is. If there’s a problem with the device joining the network, then yes, you will need to capture this activity. If the problem is elsewhere, then this shouldn’t be needed.

[Radimek (Radim Kabeláč)]

Hi, I have same problem with " LUMI lumi.sensor_magnet.aq2" (Aqara Door Sensor).
Paired, working… but after reboot my device, lost comunication with LUMI and in logs see only

> 2018-11-02 20:05:27.028 [nt.FirmwareStatusInfoEvent] - Firmware status of thing zigbee:device:b926f303:00158d000251b67f changed to UNKNOWN.
> 2018-11-02 20:05:57.455 [hingStatusInfoChangedEvent] - 'zigbee:device:b926f303:00158d000251b67f' changed from OFFLINE to ONLINE

Thats last info about Zigbee, and nothing else see in log (I have INFO log only).
CC2531EMK Coordinator is ONLINE and working.

I try to remove Thing LUMI from OpenHAB, and after Discovery Zigbee is discovered LUMI. But still not working. I need reset it to work again.