Myopenhab.org down?

I started receiving push notifications every minute or so that my openHAB instance is offline, but it’s working fine. So I went to login to myopenhab.org, to see if there’s a connection issue, and get a 504 gateway timeout error. Is anyone else experiencing this?
Is there a status page that I can check to see if this a known issue, or a place that it can be reported?

I’m experiencing the same issue.

1 Like

Same. Interestingly though, I never got any notifications that it was back online. I’m not sure if it’s pushing two “offline” notifications instead of “online” or if it’s never sending the “online” one to begin with.

Afaik, myopenhab.org is fully operational.

Are you sure that you are not still using my.openhab.org instead? This has been shut down last night as announced 6 weeks ago.

It will give you an “Offline” message after 5 minutes offline time. As soon as it is back online you will get an “Online” message.
Works without any problems …

I also got mulitple offline messages the last night (about the same time the other people here got them). Also I didn’t got any online message. I switched off my iPhone because I couldn’t get rid of these messages and I wanted to sleep. :wink:

This morning, everything was working again. My openhab.log has confirmed several disconnects.

@Kai: No, this was no my.openhab problem. At least not directly related. Maybe the final shutdown had some side-effects to the new service on the server side. My client side is running myopenhab for weeks now.

@digitaldan Did you observe any hiccups of the new server last night?

I hope my logs can help. I post the first and last error.

2017-02-01 02:20:40.112 [INFO ] [io.openhabcloud.internal.CloudClient] - Disconnected from the openHAB Cloud service (UUID = ......................., base URL = http://localhost:8080)
2017-02-01 02:32:12.074 [ERROR] [io.openhabcloud.internal.CloudClient] - Socket.IO error: io.socket.engineio.client.EngineIOException: xhr poll error
...
...
...
2017-02-01 03:37:54.794 [INFO ] [io.openhabcloud.internal.CloudClient] - Connected to the openHAB Cloud service (UUID =  ......................., base URL = http://localhost:8080)
2017-02-01 04:09:35.445 [ERROR] [io.openhabcloud.internal.CloudClient] - Socket.IO error: io.socket.engineio.client.EngineIOException: websocket error
2017-02-01 04:09:35.452 [INFO ] [io.openhabcloud.internal.CloudClient] - Disconnected from the openHAB Cloud service (UUID =  ......................., base URL = http://localhost:8080)
2017-02-01 04:09:50.103 [INFO ] [io.openhabcloud.internal.CloudClient] - Connected to the openHAB Cloud service (UUID =  ......................., base URL = http://localhost:8080)

Okay, took a deeper look, it “almost” worked last night without problems :grinning:

2017-02-01 02:16:42.557 [INFO ] [io.openhabcloud.internal.CloudClient] - Disconnected from the openHAB Cloud service 
2017-02-01 02:32:32.544 [INFO ] [io.openhabcloud.internal.CloudClient] - Disconnected from the openHAB Cloud service
2017-02-01 02:35:55.974 [INFO ] [io.openhabcloud.internal.CloudClient] - Disconnected from the openHAB Cloud service
2017-02-01 03:04:02.286 [INFO ] [io.openhabcloud.internal.CloudClient] - Connected to the openHAB Cloud service
2017-02-01 03:23:14.557 [INFO ] [io.openhabcloud.internal.CloudClient] - Disconnected from the openHAB Cloud service
2017-02-01 03:38:43.532 [INFO ] [io.openhabcloud.internal.CloudClient] - Connected to the openHAB Cloud service
2017-02-01 04:09:35.683 [INFO ] [io.openhabcloud.internal.CloudClient] - Disconnected from the openHAB Cloud service
2017-02-01 04:09:49.433 [INFO ] [io.openhabcloud.internal.CloudClient] - Connected to the openHAB Cloud service

Yes, these xhr poll errors were also in my log…

:smile:

Still stand by the fact that there were no online notifications, only offline.

Offline- 4
Online- 0

I have just set up http://status.openhab.org/, so people don’t have to ask here anymore :slight_smile:

This is probably a bug that should be reported at https://github.com/openhab/openhab-cloud/issues.

2 Likes

Hi all, yes the server got in a bad state and I ended up needing to restart the application process. We have a memory issue which I believe was the culprit. Hopefully we can can a fix soon.

Hi,
I’m also suffering on this issue, getting frequently disconnects in openhab.og (OH2)

I opened an issue on github:

1 Like

Hello Dan,
myopenhab.org is down again ? The new Amazon Echo Openhab skill create this problems?

Still down for me as well. Could the http://status.openhab.org/ reflect this issue, even with a warning if it does work for some? It would help knowing the problem has been recognized and isn’t just me.

It already should. If it is reporting an issue, then it is not working for anyone.

We have a monitoring running on our services to be alarmed if one of those fails. Having people in different timezones receiving theses alarms, we are able to react really fast on outages and try to track down the root cause and solve the issue.

At the time that I last posted the status page said everything was fine. It may have just been a delay. Not sure how long it takes for the status page to get updated. At this moment it does say the service is down.
Thanks

Down for me as well. I get the same 504 Gateway Time-Out.

There is definitely something fundamentally broken here. The status page just says that “Our automatic website monitoring identified an issue with myopenHAB Cloud Service.” However, all status indications incl. myopenhab.org are green.

As a matter of fact, I cannot login to the cloud service, it takes ages until the login page appears and the login just gets a timeout. The status does not reflect the real system availability. It would also be good to have a timestamp on the error message, to know when the issue was last detected.