Notifications through myopenhab no longer appearing on iPhone

Apps & Services myopenHAB
3

I tried to delete userdata/uuid and userdata/openhabcloud/secret and restarted afterwards. So I got a new uuid and a new secret generated.
I then used these at myopenhab.org in the openhab settings.
Unfortunately this also did not work. It shows up as online again on myopenhab.org but no changes in push.
Did not help.

4

I can confirm I have the exact same problem on all iPhones connected to myopenhab.org.
Test notifications from myopenhab works but any from sendNotification and sendBroadcastNotification only show in the notification list within the app and not as push notifications.

5

Same issues here, started noticing the issue 2-3 weeks ago. Both on my phone and my wife’s.

@digitaldan, not sure if you still look into these types of issues. Thought I would tag you just in case.

6

Exactly same behavior on my own devices. I realized today after weeks not receiving notifications. Are we the only ones having this issue or is it globally affecting?

7

It seems very widespread but not universal. So far the only comments to the contrary seem to be “works for me”, but there are no explanations for myopenhab’s failure to push the notifications that arrive in the myopenhab notification list, while being perfectly capable of triggering a push notification with a test message entered directly on myopenhab. I suspect there is actually a fault - perhaps a patchy one or one that depends on certain circumstances - at myopenhab, but until someone with low-level access to that system engages with these reports, I don’t think any progress is likely.

8

There is already someone with low-level access involved, our maintainer for myopenhab

@digitaldan Is there anything you need for further analysis ?

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9

I’ll look into today and tomorrow.

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10

Ok, so i have no idea why this is happening, there’s not any errors in the logs, and its kinda baffling since we know we receive notification requests and record them in the DB, but we also know notifications push to IOS when using the web interface. The one thing i did notice is all of the cases i have tracked down of people not getting notifications looks like they are attached to one specific node process, we use an IP based hash load balancing algorithm, so socket connections get the same server unless its not available. When using the web interface, you are load balanced differently, and to a different node process then what sockets are connected to, which also might explain why the web interface works. This would also explain why its happening to a percentage of users, and not everyone.

I went ahead and restarted this process, i’m hoping that resolves it.

3 Likes
11

If it helps … it is working to me now. Any fixes applied ? Looks the magic of my post eairler did the work :grinning:

12

Didn’t you read @digitaldan‘s post?
He restarted one of our services which seemed to got stuck.

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13

Thanks @digitaldan !! The restart worked, I started receiving the push notifications again this afternoon.

Problem solved :slight_smile:

14

Yes! Thanks!

15

Its also working for me again since yesterday.

Thanks @digitaldan

16

I’ve just started experiencing the exact issues described by everyone in this thread. It stopped working just a few hours ago.

Steps I’ve taken:

  1. Checked that notifications are being sent by opening the “Notifications” area in the mobile app (and on myopenhab.org). They are.
  2. Checked that I can send a notification via the myopenhab web console to my device. I can.
  3. Deleted the app on my phone and reinstalled (thus re-registering for push notifications). This did not help.

I suspect that service has got stuck again! :grimacing:
Can anyone confirm and/or assist me? (I’m quite reliant on these push notifications)

(P.S. I was NOT one of those affected by this issue last week, so I assume a new subset of users has been affected :cry:)

17

Hmm, i’ll take a look, thanks!

1 Like
18

Same to me too

19

Same here. Last one I got was sunday at 19:45.
I can see them in myopenhab and in the app, but I don’t get iOS notifications.

20

Can people check again? I restarted the rest of node processes assuming there must be a very slow object leak or similar (those processes having been running a very long time) . I can confirm this is working on my phone.

21

I started to get back notifications today at 0:46.
Thanks!

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22

Thank you. Mine started working again after the node process restart. :sunglasses:

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