How To Ask For Assistance
Use the following guide when asking for assistance.
Template For Assistance
Copy this block and edit as necessary. Paste the copied text to your thread. Keep the formatting. Only Edit [TEXT] (including the brackets). Highlight from starting [ to the ending ] and start editing/pasting.
* **Platform** * Hardware: [EDIT THIS] * Operating System: [EDIT THIS] * OpenHAB Version: [EDIT THIS] * Originating Issue: [Such as Binding, etc.] * **Issue** * Expected Behavior: [What is the expected behavior?] * Actual Behavior: [What are you experiencing?] * Steps: (Steps to reproduce the issue) 1. [STEP 1] 2. [STEP 2] 3. [STEP 3] * **What I have done so far** * [A] * [B] * [C] * **Rule** ``` [If you have a rule that isn't working, paste it here] ``` * **Details** * [Details here] * **Logs** ``` [HIGHLIGHT THIS AND PASTE YOUR LOGS] ```
Search For Issues Similar To Yours
OpenHAB is huge. More often than not, your issue is most likely already encounted by others and are already solved. Search the forum first:
Be Detailed As Much As Possible
Add every detail you could think of to minimize back-and-forth between you and the community.
Avoid Asking For Help From Private Messages
We are an Open-Source community. If you ask a single person for help, then you’re really missing out on the Open Source mentality. Let others learn from your experince as well!
Only ask for help if you have done everything you can to solve the issue.